Purchases at Lounge by Zalando PL with cashback in Poland
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
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Reviews on Lounge by Zalando PL (18)
Therefore, we publish only our customers' reviews.
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Although the cashback was not counted, the complaint in this case was accepted. Thanks :)
Good morning!
The partners gave a positive response to the submitted application.
We hope that in the future cashback will appear automatically :)
The LetyShops team
Hello, unfortunately, the cashback for zalando lounge purchases did not count, this is the next time in the case of a larger refund
Good morning!
Cashback appears based on information from partners. The amount of the order does not affect it.
We can see that our specialist has contacted you regarding this matter and is already dealing with its resolution.
We hope that this situation will not happen again.
The LetyShops team
I do not recommend shopping at Zalando, cashback is not charged, after submitting the application, the translation is against the rules. But I see it's common here.
Good morning!
We see that our specialist contacted you about this situation and explained that our affiliate link was rewritten. Something like this could have happened due to other plugins being enabled or the use of promotional codes.
We kindly ask you to comply with the rules of making purchases with cashback in the future.
We hope that a similar situation will not happen again.
The LetyShops team
Cashback from the application on the phone does not always catch.
Good morning!
The reasons for the cashback not appearing may be different, e.g. violation of the store rules.
We see that our specialist has contacted you regarding this matter and is explaining the situation.
We hope that in the future everything will appear correctly.
The LetyShops team
Quick cashback. I recommend this store
Błyskawiczny cashback
Unfortunately, I am addicted positively
Good morning!
Thank you for 5 stars! We are happy that you are saving with LetyShops.
Dependence on good purchases with cashback is a good relationship. : D
The LetyShops team
Technical error showing up on Zalando Lounge. I wanted to buy something through LetyShops several times - unfortunately the basket does not appear. I reported an error and received the answer "this is how our platform works". Strange, because several times I managed to make a purchase through LetyShops on ZL. Total disapproval of the customer who loses the chance of cashback. Unfortunately, the idea of the application is great, but the approach to the client is very low. I am slowly moving away from LetyShops and stop recommending further.
Good morning!
Thank you for your feedback.
There are currently technical difficulties on the store's website. We are aware of the situation and deal with it. This process takes time.
Our manager contacted you, gave a detailed answer to your question, as well as recommendations. Following the recommendations will help you make a successful purchase from this store until our technicians work to fix a technical error.
We apologize for the inconvenience and expect our cooperation to continue.
The LetyShops team
I had a problem with calculating cashback with 3 operations (never before). After filing the complaint, the matter was resolved faster than I thought, here is the props for Letyshop. Now I take the necessary screenshots with every purchase.
Good morning!
Thank you for sharing your opinion on purchases with cashback. It is valuable to us, our partners and other users.
It happens that cashback gets lost. The reasons may be different, together with our partners, we try to sort out the situation and return the expected cashback to the user.
Our manager is still waiting with you in the application for the result of the third application.
We expect everything to be okay with all future orders. :)
The LetyShops team
I do quite a lot of purchases in ZL and unfortunately cashback does not appear very often. You have to constantly report the loss, wait a few months for the settlement .. It's a bit strange for such a well-known and large store. After the reviews, I can see that not only I have a problem with it ..
Hello Renato!
We are glad that you decide to buy economically and cooperate with LetyShops.
Cashback gets lost sometimes and there are various reasons for this that we unfortunately cannot know in advance. Filing claims helps to clarify this and get your cashback back.
We regularly test our work with partners and try to improve it.
We expect that the number of such situations will be minimal in the future.
The LetyShops team
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