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Don’t forget about Cashback shopping rules

Purchases at Zalando Lounge PL with cashback in Poland

(3.14) General evaluation of the store
Reviews on Zalando Lounge PL (7)
Information and conditions
6 %
For a new client
3.4 %
For an existing client
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 2 days
Cashback is confirmed and credited within 60 - 90 days

It may take up to 2 days for cashback for your order made on Zalando Lounge PL to appear in your account with "Pending" status.

 

Cashback is not credited in case of using any voucher or discount code.

 

Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

 

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Reviews on Zalando Lounge PL (7)

(3.14) General evaluation of the store
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11.06.2022
Countless purchases, cashback always comes automatically :)
The review was translated from Polish using Google Translate. Show original Show translation
06.06.2022

For a dozen or so cashback orders, it was automatically counted maybe 2-3 times. Maybe they will improve it someday, and it works similarly for most partners.

The review was translated from Polish using Google Translate. Show original Show translation
09.06.2022

Hello.

Sometimes cashback may not show up. Typically, the loss is caused by non-compliance with the store rules, cashback purchasing rules, or technical factors. For example, a browser extension or an active ad blocker may cause cache data loss and then your cashback will be lost.

On the website and in the app, you can create an application that will help explain the cause and recover your cashback.
You can also contact managers, our employees are always open to users and ready to assist in solving difficulties.

The LetyShops team

The review was translated from Polish using Google Translate.
12.05.2022

Orders made several times and no cashback. Complaints reported and waiting time up to 4 months. Something's not working here….

The review was translated from Polish using Google Translate. Show original Show translation
18.05.2022

Good morning!

There are quite a lot of reasons for the non-appearance of cashback. It may be a violation of the store's rules, the rules of making purchases with cashback, or a technical error.

We can see that our specialist has already contacted you about this and is monitoring the situation.

We hope that this problem will no longer occur in the future.

The LetyShops team

The review was translated from Polish using Google Translate.
23.04.2022

Once again shopping has been made and no cashback has been loaded again. The case has been reported and you have to wait 4 months again. I do not recommend

The review was translated from Polish using Google Translate. Show original Show translation
25.04.2022

Good morning!

Cashback is based on information from partners. If it did not appear, it means that a bug may have crept into the purchasing algorithm.

We can see that the customer service specialist is already dealing with this matter and is waiting with you for information from partners.
The situation will surely be resolved.

The LetyShops team

The review was translated from Polish using Google Translate.
03.04.2022
Cashback on the account 5 minutes after ordering
The review was translated from Polish using Google Translate. Show original Show translation
20.01.2022

The return comes fairly quickly and without problems. Usually add zalando. There you buy more often.

The review was translated from Polish using Google Translate. Show original Show translation
20.01.2022

Good morning!

Thank you for opinion. We are glad that you are satisfied with our services.

The LetyShops team

The review was translated from Polish using Google Translate.
23.11.2021

Order in August, acceptance in November. Everything as described, I also got an add-on for a newly registered user. It is a pity that there is no ordinary Zalando, it is missing here :(

The review was translated from Polish using Google Translate. Show original Show translation
23.11.2021

Good morning!

Thank you for your feedback and suggestion.

We are glad that you are satisfied with the purchases in this store.

The offer of stores in our company is constantly expanding.
We recommend checking our website more often :)

The LetyShops team

The review was translated from Polish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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