Purchases at Temu with cashback in Poland
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (398)
Therefore, we publish only our customers' reviews.
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I am satisfied with the goods. However, lettucehops promised a cashback of around 40%, but only charged 10%. It is very unfortunate, unfortunately, only advertising works, and the service does not fulfill the promise...
Greetings!
User status (new/existing) is determined by Temu Shop based on their own data, not LetyShops.
Temu's new customer rate only applies if the account is logged in for the first time.
Maybe you registered in the store before, but you just logged in through us.
Good day! How to confirm the order from the topic so that the cashback is accrued?
Greetings!
No need to confirm. Cashback will be credited independently.
We are waiting =)
They leave the price of the minimum order, even an order of 300 UAH is not normal for them
Limits apply as the store pays for shipping. The assortment is such that it is easy to collect a basket for 300 hryvnias. =)
The cashback was returned to me instantly, so I'm satisfied, but I don't know where to track the parcel, for this minus 1 star.
Go to the order page, there is an opportunity to track =)
I put one star because the store has never automatically transferred the cashback to Leti and confirmed it. I have been using LetiShops for a long time, cashback comes automatically from all other stores. Only with the topic of the problem. Thank you very much to LetiShops for accepting my requests for cashback and counting it out of their own pocket
Good day!
Thank you for creating cashback applications.
In the future, please record a video of the order process and send it to our support. Let's try to figure out what causes the loss of cashback.
I clicked on transition 3 times in a row and nothing happened....
Good day!
Please take a screenshot of the error and send it to our support in the Help section.
We will help you figure it out.
Why is there no good cashback on the topic for me? Although other clients have it? Right in front of me, a friend comes in, she has a cashback of up to 49%, and I have the minimum. Do the conditions get worse if you make purchases often?
Good day!
The store gives such a rate only for the first purchase.
The lowest possible prices will not allow you to pay such a large reward for each purchase.
But for our part, we often increase the rate of 1.55% several times for your maximum benefit.
Happy shopping!
I made the first order on the Theme, they promised 49% cashback, but they only charged 15%! I can't think of a word other than "SCAM"!! Dear Letyshops, please solve this problem because it is very wrong and unfair to your customers!!!
Greetings!
We contacted you by mail and did not receive a response.
Promotions under the "Hot Cashback" promotion have limits on the amount of cashback and the number of orders.
In this case, the maximum cashback was UAH 824. You can check this in the "Lety-codes" section of your personal account or on the store page.
