Cashback does not work properly, regardless of whether through the website or through the plugin. You have to file a separate complaint for each transaction (enter all transaction data, make screenshots, etc.), wasting a lot of time, and which is usually processed within 4 months! In two out of 12 cases, Lety processed the application immediately, in the remaining 10 you have to wait and wait... I have been using Lety for a long time and although such situations sometimes occur with other stores, here cashback does not work at all. I think everyone should care about efficient transactions and automation.
Good morning!
Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.
We see that our specialist contacted you, calculated the cashback from company funds and asked you to send a recording of the purchase process in the future.
We hope that this situation will not happen again:)
Cashback on Sendit.pl does not work at all, you have to file a complaint for everything and waste a lot of time. Perhaps time could improve it as you have known this problem for a long time.
Good morning!
I am sorry to see such difficulties. We will check with partners additional conditions for receiving cashback. For now, we advise you to try clearing your browser history, disable all other plugins, and not switch to adjacent tabs before placing your order. We hope it will help you get cashback in the future.
Yours sincerely,
LetyShops team
Cashback does not work properly, I had to file a complaint for all transactions.
Good morning!
We understand that the situation is not the most pleasant. We also want cashback to appear automatically, because only then do we receive a commission from partners.
I can see that you have already received a bonus from the company regarding the applications. Some of them are still under consideration. We hope that such situations will not be repeated in the future.
Yours sincerely,
LetyShops team
Cashback is not working as it should. Every time I have to submit a request "Cashback has not appeared", I have to wait 80 days for a case to be resolved. I do not recommend!
Good morning!
We can see that this is not the first time a situation with the loss of cashback for your account has happened. We want to help you understand the situation to avoid it in the future. That's why we sent a request to our partners. This will help us determine the reason for the loss of funds as there can be various factors contributing to this and if the answer is positive, refund the funds. As we do not work directly with stores, this process takes time. We are also interested in getting your cash back as we did not receive anything from the store either.
We keep the situation under control and as soon as there is any news, we will be sure to let you know.
Yours sincerely,
LetyShops team