No free returns (apart from bringing shoes to a stationary store) and problems with recognizing cashback. The cashback for the order was not charged automatically, I submitted my application and it took 82 days for it to be processed. "The shop rejected the request. Cashback was added as a bonus" - I finally received a cashback of PLN 20 (base 2.5% in the x4 promotion for an order for PLN 199.99). I do not have much experience with cashback, it was basically my first large order from LetyShops, but I think that something with the cooperation of this store with LetyShops does not work as it should.
We are sorry that the cashback was not recognized immediately after the purchase. Its loss can be influenced by various factors and the conclusion helps to clarify them.
Usually, the waiting time for the result of the application is up to 4 months.
This time the partners reacted faster, although they rejected the request and unfortunately did not inform us of the reason.
We understand that you were counting on cashback, so we considered it as a bonus from the company.
We believe that future cashback purchases will be fun and successful.
The LetyShops team