My order has been lost for 4 months. In no store have I had such a problem as here. The shop cannot see my order. Let me add that I should get the highest cashback. In general, I do not recommend this store - it's better to choose a different one
We are sorry that the cashback was not recognized immediately after your purchase.
The loss can be influenced by various factors and the conclusion helps to clarify this. Partners need time to sort out the reasons for losing cashback and provide us with relevant information and a reward for your purchase.
The process usually takes about 4 months, sometimes there are extensions of waiting times.
Our manager contacted the lady in the application to see the results together.
We try to do everything we can to minimize cashback losses. We look forward to a successful cooperation in the future.
The LetyShops team
Cool! 20 minutes after purchasing cashback :)
Initially, there was an inaccuracy with the return of the entire cashback, but leta took action very quickly and the matter was cleared up.
Immediately after the purchase, the cashback was loaded, now I'm just waiting for the "recognition" of the cashback.
I also do not recommend it. With a 10% casback, no refund was applied to the purchase. I chose this store to buy the phone because the cashback price was competitive. I made a submission on LetyShops, but no response. Purchase on 12/21/2020.
We can see that you have created a cashback search application. It is considered by the partners. We are also interested in solving this question, so we look forward to hearing from you. The status can be tracked in your personal account, and if you have any questions, please contact us via the "Help" box.
I DO NOT RECOMMEND! I did the shopping twice, for the amount of PLN 899 and PLN 269, with a return of about 10%. Only because of the% I chose this store. Cashback was not automatically charged, after reporting, it was not recovered for 10 days. Now I have to wait 8 weeks. Purchases made with the plug because I watched it, I have screenshots that the purchase was made with an active LetyShops.
We understand that you are upset that the cashback did not show up. We sincerely want to help, so we sent requests to partners to find orders. As we work with stores indirectly, this process takes time. It takes about 8 weeks.
Please don't worry. The question will not remain without attention. As soon as we receive information from partners, we will definitely contact you.
Unfortunately, despite the fact that I switched to Neonet from Summer Shops and checked whether the cashback was activated, the cashback was rejected (I checked very carefully due to large purchases of household appliances). Apparently, the cause can be cookies or Adblock, but in the case of purchases in other stores made shortly after Neonet everything worked, so I do not recommend it. A very unpleasant surprise due to the large purchases. Additionally, the waiting time for the goods is a month longer than declared on the website.
We understand your dissatisfaction with this situation.
We are also sorry, our company has not received anything from partners for this order. The reason for the refusal is the lack of transition from our website to the store's website. We hope that the recommendations of the service specialist will be helpful in future purchases.
Cashback rejected without explanation. I am still waiting for information.
We wrote to the partners to explain the reasons for the rejection of cashback. It usually takes around 8 weeks for a response to arrive. Due to the fact that we cooperate with them not directly, but through an affiliate program. As soon as we receive a reply, the manager will inform about it. We are waiting together.
The LetyShops team