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Don't forget about Cashback rules and advices

Purchases at М.Видео with cashback in Poland

Waiting time for crediting cashback
Average waiting time for cashback: 50 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 80 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1% 2% Кухня
1% 2% Кино и звук
1% 2% Фото-Видео
1% 2% Развлечения
1% 2% Дом и Забота о себе
0.75% 1.5% Домашний офис
0.75% 1.5% Мобильная техника

Reviews on М.Видео (447)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
28.01.2020

It seems that the purchase amount does not affect cashback, but cashback for an order worth 1,500 rubles appeared instantly, and for an order for 70 thousand it didn’t appear, although a month had passed, of course, I wrote an appeal about it, but to find out the result, wait another half months (for some reason, there are always problems with orders for substantial amounts, and not only in this store, although I always carefully follow all the recommendations for placing an order.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Good afternoon!

Olga, we are also interested in accruing cashback :) The amount does not affect this, since all the data goes into the system automatically.

We are waiting for order information with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.01.2020

Cashback is charged for a very long time, the percentage is small at the same time. In very not so.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2020

Good afternoon!

Dmitry, partners need time to process and transfer data. The waiting times are published on the page when you go to the store.

You can increase the percentage using Lety-codes, which we share on social networks. We also recommend that you follow the mailing list to keep abreast of all the great offers.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.01.2020

I can’t go to m.video with Lety, I made two purchases without a cache back.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Hello Anna!

We created a call to the care service to sort out the issue. We will be grateful for the feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2020

Already just infuriates this m-video! Constantly problems with enrollment !! What a pathetic% of purchases and those with a fight have to be taken away! Today I made a purchase, tomorrow I’m going to buy it back, but there is no cashback! I bought in m - video ONLY because of cashback, although in other stores you can at the same price .. In short, 1 star and then a lot! Thanks can be said to the letishop employees, they are still somehow sorting out the situation after contacting them ...

The review was translated from Russian using Google Translate. Show original Show translation
21.01.2020

Luda, good afternoon!

Indeed, there are difficulties in transferring data to our system. Partners are correcting this situation. Sorry for temporary inconvenience.

We ask you not to be upset. Subject to the rules of purchases with cashback , as well as the conditions of the store, cashback is credited. But you need to wait up to 50 days.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.01.2020
Cashback for the purchase was not charged, it took time to wait and for the proceedings. Respect Letyshops for a positive solution to the issue of cashback from M. video. Thanks to D. Danilyuk, the service team brings the matter to a result.
The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

bought an iPhone for Black Friday. At first, cashback was incorrectly reflected, but today the correct 6% is credited. Thanks a lot. everything works

The review was translated from Russian using Google Translate. Show original Show translation
15.01.2020

I don’t even know who I’m leaving a review for: a store or a service ?! The situation is simple and has already been described many times. In the process of repair, I purchased equipment in M. Video. The store itself and its service are ordinary - nothing new. Cashback was fixed and came over time. But the last purchase, the largest at 60 thousand rubles, went right wrong right away. If before the fixation took place on the second or third day, then nothing like that. Contacting support: wait 50 days and blah blah about fulfilling all the conditions of the service ... After these 50 days, of course, nothing has changed and the cashback has not been credited. As a result, Letishops, as I was told, charged me everything at his own expense - for which I thank them! - but it should not be so. The situation, in my opinion, is strange: if I write that the order is not the first, but it somehow goes wrong, then why does the service do nothing, but only reassure me ?!

The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

Hello!

Yes, now cashback in m. Video is displayed for 50 days.

We are sorry that a similar situation arose and the cashback did not appear automatically. We turned to partners to find out the reason for non-enrollment. Details are in circulation :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020
Cashback accrued without reminders. Store service is good. Thank you Letishops.
The review was translated from Russian using Google Translate. Show original Show translation
05.01.2020

Disgusting. Sheer deception with the M-video. An order for 50 thousand rubles, all transitions have been taken into account, the action algorithm has been observed, but the cashback in Letishop has not even appeared. After addressing the issue to the care service, an indistinct answer like “Unfortunately, the store did not transmit information about your order.”, Well, this is understandable, the order is not 100 rubles as with Aliexpress. In general, it’s not clear who is wise here, but the fact remains - the larger the order amount, the less likely it is to charge successfully. ((

The review was translated from Russian using Google Translate. Show original Show translation
05.01.2020

Hello!

The amount of the order does not affect the fixation of the cashback. If he did not appear in his personal account, then we also did not receive our commission.

To understand the situation, our manager turned to partners. We keep the question under control.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.01.2020

Cashback is not automatically displayed, the Letishops service, after contacting and presenting evidence, made an additional charge. Thanks!

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Good afternoon!

Orders for M.Video arrive in the system, however, a little with a delay of 50 days according to the conditions of the store. Unfortunately, we have not received any information from partners regarding your purchases.
We believe that the advice given by the manager in circulation will help to avoid loss in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

Made an order in Mvideo on 12/29/2019. After contacting and agreeing with a partner, the cashback was credited to my account.

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Hello, Anatoly!

We are glad that the issue was resolved positively :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.12.2019

In December, in connection with the upcoming holidays, about 5 orders were made in the amount of ~ 70 thousand rubles. I noticed such a trend in the work of “Fly”: cashback for orders with small amounts (up to 5 thousand rubles) immediately appear in the “expected” and is confirmed very quickly, cashback for orders with an amount higher (~ 10 thousand rubles) appears in the “expected "immediately, but not paid even within a month, BUT THE MOST INTERESTING, cashback for orders with amounts higher (from 20 thousand rubles) does not even appear in the" expected "after a month. And on the last occasion, I have a question for "Fly." Cashback did not appear as expected, although the order was placed correctly and even paid online. After a day, I created an appeal (in which I indicated the transition time, the time of the order and suggested attaching a photo of the purchase receipt), to which I received a response from Mrs. Stefanie Pogrebnyak, in which he says that it is necessary to wait 30 days if after 30 days there is no cashback will be charged - it will take effect. A month passed, contacted again, to which he received the answer "CONDITIONS CHANGED, WAIT 50 DAYS." Apparently, cashback for more or less worthwhile purchases can be expected from you sooooo long, I observe a tendency that you can postpone the dates as much as you like without taking absolutely no action. THANKS!

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2019

Denis, good afternoon!

The amount of the order does not affect the fixing of information in our system or the calculation of cashback on the balance.
At the moment, indeed, cashback for purchases in M. Video is recorded for 50 days according to the terms of the store . Therefore, we inform users and wait with them.

According to your order, the manager will contact you and report the news :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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