Cashback was not charged - the plugin informed me that the cashback was active - as it would turn out to get cashback after the complaint - before placing the order, you must enter the Modivo store via the letyshop website, otherwise the cashaback will not be charged (despite the incorrect information shown by the letyshop plugin)
For technical reasons, not all stores provide access to their page for our plugin. Cashback in Modivo can only be activated on the LetyShops website, information about it is visible after clicking on the badge of our plugin.
The manager contacted you in the report and described the situation in detail and gave recommendations. We expect cashback to be activated properly on future purchases.
The LetyShops team
After 40 days, the cashback was credited to the account. I recommend!