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Don't forget about Cashback rules and advices

Purchases at LANCOME with cashback in Poland

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on LANCOME (24)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.01.2020
In the store there are pleasant prices on sale, as well as good gifts for purchases. With a cashback of 17%, the purchase was very profitable. Cashback was confirmed a month after the purchase.
The review was translated from Russian using Google Translate. Show original Show translation
19.08.2019

Fairytale store. my question is: where in Moscow you can get acquainted with the aromas of the Meissen line, I enter on the site a search for stores in Moscow, it displays: No stores were found for your request. That Moscow does not have your stores? and here’s the store’s response in a few hours: Good afternoon! Unfortunately, we have not provided information on exactly where you can get acquainted with the aromas (WRITTEN "FROM FRAGRANCES", SMILE) of the MAISON LANCÔME LES PARFUMS GRANDS CRUS line. You can leave your E-Mail and we will answer you as soon as we clarify the information .... comments are superfluous .. the products are no different from rivgosh, letoil, and even simple offline online magicians, we could try to stand out in the competition, by the way, the cashback is SAME, BUT IT IS LESS FINALLY FAVORABLE HERE TO BE HERE, in rivgosh there is an additional discount when paying on the site online

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2019
who is dissatisfied with what you want from a store where tech support is frankly dumb)). For a specific question in the chat, they answer for several hours, that is, they write answers to the email in the end ... and the answers are standard information from the site, you restart, take two , three, .. five and so on and so forth ... annoying .. we will clarify, well, try what’s called. I always considered lanka a solid office, but apparently not in the Russian Federation, they recruit staff and give instructions according to our Russian Client .. yes and their site is buggy, the loyalty program sometimes gives pearls in the form "your balance minus 1000", but it’s solvable when contacting the same TP
The review was translated from Russian using Google Translate. Show original Show translation
20.07.2019

In addition to products of excellent quality, I like the loyalty program at Lancome. I do not order very often, because For some reason, my favorite goods are bought up quickly, and for a long time they do not go on sale (what’s the matter, I can’t understand). Regarding the accrual of cashback, once at a time it is not necessary. Once I made 2 orders in a row. For one accrued here, with the second - had to figure it out. A definite plus - they often offer increased cashback (10-12%), and I try, of course, not to miss such promotions)

The review was translated from Russian using Google Translate. Show original Show translation
20.07.2019

Larisa, good afternoon!

Thank you for choosing our service :)
We believe that the recommendations given by the manager in circulation will help when making future purchases and the situation will not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2019

The promotion is not over yet, and the LETY promotional code says that it is not valid

The review was translated from Russian using Google Translate. Show original Show translation
12.06.2019

Hello Julia!

We see a new cashback in your personal account for ordering in LANCOME. A promotional Lety code is attached to it. Created an appeal to the care service. Please describe in it what exactly went wrong. We are waiting for an answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2019
Cool store my girls really like
The review was translated from Russian using Google Translate. Show original Show translation
02.05.2019

in general, I rarely leave exactly dissatisfied reviews, but here, sorry, I just overwhelmed. I ordered mascara, I love and use the brand for a long time, but I used to buy it through Letoile. And here it seems to be direct, it should be better and faster .... Yeah, no matter how. I paid everything on Wednesday 24.04., Delivery time ... Saturday (okay, I will bear it, although I was surprised). Saturday. I'm waiting. No delivery. They don’t call, they don’t tolerate, they don’t apologize .... - Nothing. Sunday - no order. On Monday I called cursing - they apologize, but they don’t bring anything on Monday either. Tuesday - no order, I call again. "We will forward your complaint." Where will you transfer it? You bring me the order, I didn’t pay for the transfer of complaints ... On Wednesday, I still managed to get my order out. Vivat! Total delivery WEEK. A week, Karl! WITHOUT warnings, without hyphenation, without SMS, do not wait, with my constant calls and reminders that it would be nice to still fulfill my assurances ... If you do not charge cashback, I won’t be surprised ....

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2019

Good afternoon, Zoe!

Thank you for sharing your experience :)

It is a pity that such a situation occurred with the delivery of the order. We hope this is an isolated case.

You will need help with cashback - write. We are always happy.

Have a good weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.05.2019

Several times I made an order in this store. 2 times the cashback was not credited, but thanks to the care service, in the end I never was left without a cashback, although I had to wait a bit. The first time Letishops made an enrollment from his funds. Thanks a lot to Letishops for his friendly attitude to clients and help in getting the cashback I owe.

The review was translated from Russian using Google Translate. Show original Show translation
01.05.2019

Good afternoon, Irina!

Thanks for the comment and cooperation.

We do our best to make purchases through our service was convenient and profitable.
In cases of loss of cashback, we turn to partners, which allows us to find out the reason for the loss of cashback or to receive confirmation that the order was placed through our website. It is not always possible to immediately credit cashback. Thanks for waiting and understanding.

If you have questions, please write :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.02.2019
I love the products of this brand for a long time. The store is also very like. Everything is always very clear, if support is required, it is easy to get through and resolve all issues at once, delivery is very fast. It’s only a pity that there is no longer any courier in my village, I had to order it at pick-up. There were a couple of times delays in accruing cashback, but Letishops did everything. But on recent orders, the transfer took place very quickly. It is especially nice that there are often promotions with increased cashback. Very pleased with the Letishops shop and service. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
14.02.2019
The store left a great impression. An order of January 28, 2019, the courier brought a day earlier - January 30, instead of 31. Cashback was credited on February 14. She also received an increased cashback during the Cyber Monday campaign. Thank you Fly for the share, and Lancom for the excellent service!
The review was translated from Russian using Google Translate. Show original Show translation
08.02.2019
Thank you all happy
The review was translated from Russian using Google Translate. Show original Show translation
26.12.2018
a wonderful store, I made an order twice, cashback was credited. I will still buy.
The review was translated from Russian using Google Translate. Show original Show translation
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