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Don't forget about Cashback rules and advices

Purchases at lamoda RU with cashback in Poland

Time for crediting cashback
Average waiting time for cashback: 38 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Обратите внимание! В магазине lamoda допускается только 5 заказов с кэшбэком за 5 дней. В случае превышения лимита кэшбэк будет отклонен.

 

Кэшбэк не начисляется за заказы, сделанные с корпоративных адресов @lamoda, и заказы с использованием корпоративных купонов. Например: LAMODACORP.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении lamoda RU (Android или iOS).

Больше информации про магазин смотрите в статье Путеводитель по lamoda.

Reviews on lamoda RU (624)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
16.07.2019
All perfectly. Lamoda super service, of course there comes across junk, but usually it costs appropriate, that is, a penny. Pleases free fitting even with a complete failure for the order. Cashback comes without complaints
The review was translated from Russian using Google Translate. Show original Show translation
08.07.2019

An SMS was received on the phone about the receipt of a cashback from La Fashion. Thank you La Fashion

The review was translated from Russian using Google Translate. Show original Show translation
05.07.2019
Great store. No cashback problems. All on time.
The review was translated from Russian using Google Translate. Show original Show translation
30.06.2019

Good store, I have been ordering clothes and shoes here for a long time. But, for the last 2 orders, the cashback did not appear ... It is a pity, I do not like disassembly ...

The review was translated from Russian using Google Translate. Show original Show translation
01.07.2019

Tatiana, good afternoon!

It is a pity that the cashback did not appear.
We understand that it takes a little time to resolve the issue in circulation.
We really want to help resolve the issue, but we cannot do without your help. As soon as a minute appears, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2019
I started to use it recently, while I like everything. Cashback for the first order for Lamoda received for a month, quite quickly. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
29.06.2019

16.06 made orders through this application. Everything was received as usual. 19.06. As a result, the cash back was not accrued.

The review was translated from Russian using Google Translate. Show original Show translation
14.07.2019

Good day!

Violetta, let's see together :)
We have already created a call to care and are awaiting a message. You can write to the manager through the mail or personal account section "Help", "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.06.2019

Cashback is not displayed for the fourth time. Tired of pulling leytshop support service in this regard. Order number RU190515-635675 - there was no cash back, Order number RU190304-647960 - there was no cash back, Order number RU171124-523855 - the same. And now, again, write to the support service, make scans, screenshots, correspond ... "10% discount after this order" is a meaningless marketing phrase, and 7% will remain. "Coupon for 1200 for an invited friend" - checked, does not work. Horrible attitude towards customers.

The review was translated from Russian using Google Translate. Show original Show translation
26.06.2019

Good day!

Eugene, you can always write to the care service and we will be happy to help.

It is a pity that the situation with the loss of cashback does not arise for the first time. Its fixation may be affected by the work of third-party extensions in the browser, visiting other sources at the time of making a purchase, violation of the conditions of the store. Hopefully, the cashback for subsequent purchases will appear automatically.

Answer from lamoda: "We are sorry that this situation has happened. If you have any problems with the use of the coupon, please contact us. You can call the hotline or write to an email address, in social networks or instant messengers, our specialists will help you." .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.06.2019

Difficulties with accruing cashback for the second time. I made another order, it shows in the transition to the site, but the cashback is not fixed in the personal account for the second day. On the work of the store itself: ulla popken has a not very correct size grid, one Russian size is indicated on the site and on the labeling with the goods one more size is indicated. You ask more detailed information on the lamoda, but answer that they do not know this, and on the received product the necessary information is clearly written directly on the labeling. It’s really hard to see, but it’s better to specify in the description and models. There were some decorations for crocs in the order, but they sent completely different ones, and this, as it is written in the product review, is not the first time.

The review was translated from Russian using Google Translate. Show original Show translation
26.06.2019

Hello Tatiana!

Be sure to understand the reasons for the non-cashback. Already answered your care call. As soon as there is a minute, write to us.

The size table on the site meets the standards, but is of a recommendatory nature, since not all manufacturers adhere to these standards. Each brand may have a different size grid.
Sorry to have this situation. But we are always ready to answer all your questions. You can contact the hotline, write to an email address, on social networks or instant messengers, our specialists will certainly send a request to the warehouse to provide you with the exact parameters of the product you need. We also recommend that you refer to the decoration to deal with this error. Sure, it can be solved)

Respectfully,
your lamoda

The review was translated from Russian using Google Translate.
19.06.2019
Normal shop. Cashback received. There were no problems with clothes, unlike footwear, how many times I ordered, nothing came up
The review was translated from Russian using Google Translate. Show original Show translation
19.06.2019

Disgusting store! Not only do they give out for branded goods from the markets and sales in the "left" package (for example, "Lamoda" is written on the box with boots) - they also release packaging, because there is no better, only a package. They have no information about the delivery, the location of the goods. An example - delivery should be yesterday - it was not. Employees do not know yesterday where the order is today. The responses of old women from home are their operator consultants! The store does not need customers - it is important for them to stuff the stale "left" goods. Never mess with them! In any market you buy the same thing 3-5 times cheaper! Yes, and cashback every month less and less! ...

The review was translated from Russian using Google Translate. Show original Show translation
20.06.2019

Hello Andrey!

It is a pity that you got the impression, because the site contains only genuine products. We directly cooperate with manufacturers of original brands. Email us at help@lamoda.ru, on social networks, instant messengers or call the hotline and our specialists will provide you with a certificate of authenticity.

As for packaging, we agree with you that you always want the packaging to be from the manufacturer, but, unfortunately, it is not always possible. Packaging may be damaged during the transportation of goods from the warehouse of the manufacturer to the warehouse lamoda. Therefore, we have to replace it.

Respectfully,
your lamoda

The review was translated from Russian using Google Translate.
18.06.2019

There were never any problems, but for the third time in a row the application for cashback 8.9 and now 18.06 has not been formed. I put five stars because I love the store

The review was translated from Russian using Google Translate. Show original Show translation
18.07.2019

Olga, hello!

You can understand the situation in contacting the care service. Unfortunately, we cannot cope without your help, as we have no information on orders.

We hope to receive your answer in the "My Appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.06.2019
Lamoda is a good store! After receiving the goods, and cashback credited after 31 days. Thank!
The review was translated from Russian using Google Translate. Show original Show translation