Purchases at Hebe with cashback in Poland
- Cashback is not credited for bulk orders (10+ of the same product).
- Cashback is not credited in case of using the store's mobile app.
- According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Hebe (29)
Therefore, we publish only our customers' reviews.
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I also submit a request every time, but cashback is taken into account, so there is no tragedy, but they could improve it because I can see that not only I have a problem with it, I also see repeated suggestions from letyshops employees that do not help.
Good morning, Benjamin!
Thank you for sharing your cashback shopping experience, they are valuable to us and other users.
Sometimes cashback gets lost, and as you already know, various factors can influence this. Our manager left some useful tips that usually help you avoid losing your cashback.
So that you do not wait for the results, the cashback for the last purchase at Hebe has already been accrued. <3
Please remember that we are always in touch and ready to help you make profitable purchases.
The LetyShops team
I have to apply myself, but the cashback is charged, so it's ok.
Hello!
There are various reasons for losing your cashback, such as a technical error when making a purchase or failure to follow the store's rules.
The requests help clarify this and refund the cashback, thank you for submitting. <3
We try to improve our system every day. Hopefully, cashback will be charged automatically in the future.
The LetyShops team
Each order with Hebe appears automatically, you need to create an application that is not found in the system. Then waiting 4 months. Poorly
Good morning!
The appearance of cashback may be affected by a violation of the store's rules, rules for making purchases with cashback or a technical error.
Submitting applications supports the process of recovering the refund.
We can see that our specialist is waiting for a response from partners about these purchases together with you.
We hope that a similar situation will not happen again.
The LetyShops team
I am very happy with the application and purchases
We are glad that you are with us!
Generally, since I turn off adblock plugins, everything is fine. And this% in Hebe is amazing. Rossman has lost a client
Not once did I get any cashback. With three transactions, it was also not found, which once again extends the case for many months until I probably forget about it.
Unfortunately, the cashback was not automatically charged, but after submitting the request, letyshops acknowledged and the refund came after approx. 2/3 weeks
Good morning!
Thank you for your feedback.
We always try to support our users.
We hope that a similar situation will not happen again and that you will only enjoy shopping in this store.
The LetyShops team
The store sends orders quickly, has very good prices, but unfortunately every time you have to apply for cashback. At this point, the company should also be commended for its approach to the customer, because I have not yet encountered a cashback refusal ;-)
Good morning!
We are also very interested in the automatic occurrence of cashback.
Because otherwise we do not receive any commission.
If there are any difficulties, we are always at your disposal and we will be happy to help.
The LetyShops team
