Purchases at Hebe with cashback in Poland
- Cashback is not credited for bulk orders (10+ of the same product).
- Cashback is not credited in case of using the store's mobile app.
- According to the store's terms and conditions any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Hebe (25)
Therefore, we publish only our customers' reviews.
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It was not automatically calculated, the answer was the same as before, that the application was lost, the explanation with Hebe took up to 4 months, the procedure was an embarrassment. There's no point in buying this :/
Good morning!
Cashback appears based on information from partners. If it doesn't appear, it means something influenced it.
We see that our specialist is already working on solving the case.
LetyShops team
Recently, unfortunately, no cashback is calculated automatically, you have to submit an application for each. There is always a long wait for it to be considered. I've checked all the conditions and I'm doing everything right. I hope it improves. For this % cashback for a big plus :).
Good morning!
There are various factors that can affect the appearance of cashback.
We can see that our specialist has already contacted you, sent tips and is waiting for a response from partners.
We hope the problem will not happen again.
The LetyShops team
Each time I have to submit an application and wait 4 months for it to be accepted. And I would like to emphasize that I do everything in accordance with the rules. I'm switching from Leta, I turned off adblock, I don't turn on other tabs. Very disappointing.
Good morning!
We see that our specialist contacted you and explained that the partners reported that the cashback did not appear due to the rewriting of our affiliate link.
We wanted to support you and charged a bonus from the company's funds.
We hope that a similar situation will not occur again in the future.
LetyShops team
everything okay, quick turnaround
I also submit a request every time, but cashback is taken into account, so there is no tragedy, but they could improve it because I can see that not only I have a problem with it, I also see repeated suggestions from letyshops employees that do not help.
Good morning, Benjamin!
Thank you for sharing your cashback shopping experience, they are valuable to us and other users.
Sometimes cashback gets lost, and as you already know, various factors can influence this. Our manager left some useful tips that usually help you avoid losing your cashback.
So that you do not wait for the results, the cashback for the last purchase at Hebe has already been accrued. <3
Please remember that we are always in touch and ready to help you make profitable purchases.
The LetyShops team
I have to apply myself, but the cashback is charged, so it's ok.
Hello!
There are various reasons for losing your cashback, such as a technical error when making a purchase or failure to follow the store's rules.
The requests help clarify this and refund the cashback, thank you for submitting. <3
We try to improve our system every day. Hopefully, cashback will be charged automatically in the future.
The LetyShops team
Each order with Hebe appears automatically, you need to create an application that is not found in the system. Then waiting 4 months. Poorly
Good morning!
The appearance of cashback may be affected by a violation of the store's rules, rules for making purchases with cashback or a technical error.
Submitting applications supports the process of recovering the refund.
We can see that our specialist is waiting for a response from partners about these purchases together with you.
We hope that a similar situation will not happen again.
The LetyShops team
