Purchases at Grohe with cashback in Poland

Good afternoon!

We see that cashback is already in balance. Estimated date of admission is 35 days :)

Yours faithfully,
LetyShops team

Good afternoon, Nikolai!

Thanks for the comment.

It is a pity that such a situation has developed. Several factors can affect the loss of a cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes.

We understand that you expected to receive part of the funds back.
They compensated the maximum possible amount from the company's funds.

If you have questions, please write.

Respectfully,
LetyShops team

Good afternoon!

Thanks for the comment.

It is a pity that it was not possible to get a reward for the order.

We see that you have no transitions to the Grohe website for March 15. Switching from our website to the store’s website before each purchase is one of the basic rules for calculating cashback. You can familiarize yourself with other rules at: https://letyshops.com/shopping-rules .

It is important for us that future purchases with a cashback be successful. Here are some more tips to help you with this:

- disable third-party extensions and blockers in the browser before placing an order;

- follow the conditions on the page of each store;

- make a purchase within an hour;

- 1 transition = 1 order.

If you have additional questions - be sure to write.

Respectfully,
LetyShops team