Purchases at Douglas PL with cashback in Poland
- for products of the following brands: Chanel, Dior, Hermés, It Cosmetics, Dermacosmetics, InnerBeauty, La Mer, La Prairie, Dyson, as well as for any item marked as the BEST PRICE offer
- for orders made using discount codes distributed in Douglas stationary filials as well as for any third-party discount codes (in this case cashback may appear as 0 in the "My cashback" section, and then be rejected or confirmed as 0)
- for orders in which the user activates Beauty Points of the Douglas Beauty Card or redeems a gift card
- in case of using the store's mobile app
- for orders made by the Douglas Group employees
- for a gift card purchase
- for bulk orders
- The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
- According to the store's terms and conditions, any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- If an order has been returned partially, cashback will be reduced proportionally.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Douglas PL (10)
Therefore, we publish only our customers' reviews.
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Eternal problem with cashback ... Accrued cashback of 1.1% instead of guaranteed 4.8% ... I do not recommend, this is the first time I encounter such cheating
Hello!
We are open and honest to our clients. And the company is founded with the aim of helping users save on online purchases.
We are sorry that you have a rather poor shopping experience with cashback.
Our manager contacted you on issue # 2865208 and explained the situation in detail.
Unfortunately, we have not received any rewards from the partners that are the basis for the cashback.
In the past, we have compensated for cashback from company funds, but it is not always possible to do this.
We do everything to minimize the repetition of similar situations.
We hope you will enjoy your future cashback purchases.
The LetyShops team
Cashback initially lost, but granted after contact with letyshops customer service, the matter was settled quickly, so despite this stumble, I would use again.
Good morning!
We are glad that you are satisfied with the services of our website.
We always try to support our users.
We hope that the situation with the loss of the return will not be repeated, and you will only enjoy shopping in this store.
The LetyShops team
I'm waiting all the time to find the cashback. Once again such a situation.
Good morning!
Unfortunately, there are times when an order does not automatically appear in your account. This can be influenced by various factors such as the ordering process, other applications on the mobile device, etc. We have already sent a request to partners in the case of your request failed to find the reason for the loss of cashback and try to return it. It usually takes around 8 weeks for a response to arrive. We are monitoring the situation and will contact you as soon as we receive a reply from the partners.
Yours sincerely,
LetyShops team
Another shopping, another failure. I repeat once again: there is no question of returns.
Good morning!
It is a pity that this situation took place. We have sent a request to explain the reasons for the rejection of the cashback, but so far we have not received a reply. To support you, cashback has been recognized with LetyShops funds. We hope that the recommendations in the application will help you avoid losing your cashback in the future.
Yours sincerely,
LetyShops team
Forget about any returns. More than a dozen purchases recently - cashback amounted to PLN 0-0.
Good morning!
We turned to partners to explain the reason for losing cashback. The manager looks forward to seeing you and will do everything possible to clarify the situation.
Greetings,
The LetyShops team
