up to 4.3 %
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Purchases at Casa del Libro ES with cashback in Poland

(3.25) Average rating of the store
Reviews on Casa del Libro ES (110)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Information and conditions
4.3 %
Orders from 50€ and more
3.6 %
Orders from 35.01 to 49.99€
2.6 %
Orders from 27.01 to 35€
2.5 %
Orders from 20.01 to 27€
2.3 %
Orders from 1€ to 20€
We are currently experiencing an issue with tracking orders placed from iOS devices. We recommend that you use other devices to purchase from the store until this issue is resolved. 
Attention! 
  • Cashback is available only for the Spanish version of the site.
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
  • Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.

If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.

Reviews on Casa del Libro ES (110)

(3.25) Average rating of the store
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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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javier.lopez.pascual2003
26.05.2024
Always perfect, and if it is ever lost, Lety shops will take care of it.
The review was translated from Spanish using Google Translate. Show original Show translation
blackmorrigan
23.05.2024
Always very good. I buy very frequently in this store and the cashback they offer is very decent, plus they usually do super cashback promos and it is appreciated.
The review was translated from Spanish using Google Translate. Show original Show translation
V V
29.04.2024

These 5 stars are for Letyshops, not for the House of the Book. Thank you for resolving the incident so quickly, even assuming the financial burden of the possible malfunction of La Casa del Libro when it has increased Cashback. And the personalized treatment is also very appreciated. From 10!

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
29.04.2024

Hello.

We appreciate your opinion! If you have any complaints, do not hesitate to contact us, we are always ready to help you.

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
Arlina Cortina
27.04.2024

It has always worked very well for me UNLESS WHEN THERE ARE high CASHBACKS. I made a very large order (since they said 25% cashback) and the cashback does not appear as pending. After making an incident they tell me that it can take UP TO 4 months for the store to respond! And then 4 more months to get your cashback back! Despite sending evidence to prove that you have made the link work. Disastrous, fatal.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
29.04.2024

Hello, Arlina!

We see that the cashback appeared in your account automatically, but for part of your order. Don't worry, you have an open question about it. Our agents will help you if the cashback amount does not change before the confirmation date. We hope for your patience and understanding ❤

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
Ainhoa P.
14.04.2024
They have resolved everything for me in a very efficient way. It is always a pleasure to buy through the platform.
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Anap
08.03.2024

If the cashback is multiplied it is difficult for them to accept it. I had to complain once and this second time I'm still waiting after a month, they don't recognize it even if I provided a screenshot with the purchase and the cashback activated. I don't know why they offer stores that don't comply. If you make the purchase directly on their website, obviously no problem.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
08.03.2024

Hello!

We apologize for the situation that occurred, the situations of losing cashback are not pleasant for us either. To address the issue, we have already contacted our partners and hope to get a positive response soon.

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
piedad_lc
03.01.2024

Whenever the cashback percentage is higher, there is a problem with the order if it is made through Letyshop, however the same does not happen directly from their website. It seems that they do not want you to place the order from the app to avoid cashback.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
04.01.2024

Hello!

We apologize for any inconvenience. Try restarting our application, clearing cookies or trying to make the purchase with cashback using the mobile browser on the letyshops.com website. We hope it doesn't happen again.

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
Neus Vidal
28.12.2023

Until now I had not had any problems with the book house but on this occasion I did. I placed my order through the letyshop App as always, only this time to pick up in store because it was for my daughter's needs so that the package would not arrive with her at home. I think they had increased the cashback at that time. Well, the first thing is that I don't get a pending cashback and the second thing is that they cancel my order without warning because they say that there is no stock in the pick-up store. Which at first seems ridiculous to me because they have a warehouse and if they are missing something they can send it to the store they want. Making me waste time and having to order again, this time I order it at home to make sure there is stock and they don't cancel it again. Well, I order it again through the letyshop App and the cashback is not pending again, I already received the package ten days or more ago and today I got a letyshop bonus because the supplier has not credited it when it was done with the conditions for cashback. Good for letyshop for responding with the bonus but very bad for the book house

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
28.12.2023

Hello!

We are sorry that you had the experience like this and we hope it does not happen again in the future.

We wish you happy holidays!

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
produccionesbogavante2007
25.10.2023

I place an order on July 26 for eighty euros of school books. As of today the order is incomplete. We talked to the store and they are all excuses and they tell me that the best thing is to place a new order for the missing book. So I already lose the 14'19 discount that I had accumulated. But I don't lose a book, I lose everything. It seems terrible on their part. I no longer have bills and I pay more for books than at any other stationery store. A zero for La Casa del Libro on this occasion.

The review was translated from Spanish using Google Translate. Show original Show translation
Miff1987
23.10.2023

House of the book always with its traps to not give the correct cashback. I spend 65.30 euros, they divide it into two parts because that's how it seems to them, one of 51.20 Euros that fell within the money they request so that we can receive the maximum cashback and the other part of 14.10 . Guess which part they gave me the corresponding percentage of Cashback from? 0.99 appears on letishop. I have already requested a claim.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
24.10.2023

Hello!

First of all, we apologize for the situation that occurred. Don't worry, your case is under the control of our agent Tina. If the amount is not changed until the confirmation date, it will help you with the reward.

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
produccionesbogavante2007
10.10.2023

Since July 26 waiting for a School book????? You are not to blame but The House of the Book is fatal. Plus they don't give you a solution. They tell you to cancel your order and place a new one. Sorry? and I join another waiting list and I also lose the discount. Very badly. You already have a claim in the store.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.10.2023

Hello!

We are very sorry that you had the negative experience with the store and we hope that it does not happen again with your orders. Have a great day ❤

All the best,
the LetyShops team

The review was translated from Spanish using Google Translate.
lyrabarrabaja
27.09.2023

For Letyshops 5 stars, for the Book House not so much. When the cashback is normal, they don't give me any problems and at the latest the next day the cashback is reflected, but the last time they raised it they wouldn't let me make the purchase if I made the transition from Letyshops. In the end, Letyshops gave me the solution, very quickly and with excellent service, thank you!

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
27.09.2023

Good afternoon!

We thank you for sharing your experience and we hope that incidents like this do not happen again.

A cordial greeting,
the LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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