Purchases at Lightinthebox with cashback in Philippines

Hello Dmitry!

Thank you for your feedback. For cashback for orders to be fixed, try to checkout from a blank browser (no third-party extensions). Alternatively, in your working browser, close all browser tabs and clear your cookies before purchasing. To do this, you can use the key combination Ctrl + Shift + Delete. The period for which you need to clear the history - "for all time".

Also, do not forget about the rules for making purchases with cashback: https://letyshops.com/pravila.

If you need help, be sure to write. You can count on us.

Sincerely,
LetyShops team

Hello!

Thank you for your feedback. We are very sorry that you have such an opinion about the work of the service.

We provide a reward for all orders that come to our system from partners, the process of transferring information is automatic. Unfortunately, if our system did not receive data about some order, we, like you, do not receive a reward from the store.

To understand the current situation, we have created an appeal to the care service through the "Help" section of your personal account.

We will be very grateful for your answer. We will try to help.

Sincerely,
LetyShops team

Hello!

Thank you for your feedback. After analyzing your account, we noticed that you have already created a case to the care service to resolve this issue. Our manager has responded to your request and is awaiting your response.

Please respond to the appeal. Have a good day!

Sincerely,
LetyShops team

Good day!

Thank you for your feedback. We understand and share your dissatisfaction with the non-accrual of cashback. Cashback losses often occur due to a violation of the algorithm for making purchases with cashback. It is also very often the reason for non-accrual in the device from which orders are made. Unfortunately, some browser extensions, antiviruses, programs and viruses can prevent the cashback from being credited by rewriting affiliate links.

It is important for us that every your order is recorded automatically and every profitable purchase brings you joy. We have contacted you through the "Help" section.

Please, answer the appeal.

Sincerely,
LetyShops team

Good afternoon, Mikhail!

Thank you for your feedback. Indeed, there are situations when the cashback is not recorded. The reason most often becomes - violation of any rule for purchases with cashback; the device from which the purchase is made (third-party extensions, some functions of antiviruses, computer viruses can affect fixing the cashback); sometimes the store mistakenly does not transmit information on the order.

We always try to understand the reasons and help our users not to lose cashback anymore, if possible, resume cashback. To help you, we have created an appeal through the "Help" section of your personal account.

We will be very grateful for your answer.

Sincerely,
LetyShops team