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Don't forget about Cashback rules and advices

Purchases at Рив Гош with cashback in Peru

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ нового пользователя магазина Рив Гош
1% За оплаченный заказ постоянного пользователя магазина Рив Гош

Reviews on Рив Гош (21)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.01.2020

The order was made yesterday, but the back cache is not displayed! sort out this situation!

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2020

Hello Kira!

We will deal with pleasure.

We created an appeal to the care service and are waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2020

I don’t understand the conditions for non-accrual for pick-up

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2020

Maria, good afternoon!

These are the conditions of cooperation :( If they are revised, be sure to update the information on the store page.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.01.2020

I'm waiting for cashback from 12/30/19, until it appears. Wrote in support .... not the best impression.

The review was translated from Russian using Google Translate. Show original Show translation
06.01.2020

Michael, good afternoon!

Thank you for creating the appeal. We will understand why cashback did not appear automatically. We hope that a similar situation does not arise. We are waiting for a screenshot of the order :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.01.2020

An order was placed before the New Year, in advance. The cashback has not yet appeared, although there was definitely a transition to the site, it is in the history of transitions. As for the order itself, the same way, courier delivery somehow works shabby at Rive Gauche. They called for the day, agreed on the time that delivery would be from 10 to 18, there was a weekday. SMS that the order has been transferred to the courier has arrived, but the courier has not seen on the appointed day. And he didn’t even call, I had to call the delivery service myself at 17.30, when I realized that the courier would probably not be today. And they work, by the way, until 18, too, the operator phoned the courier to which the latter told the operator that he did not have time to arrive today. "Service" at the height) keep in mind when ordering, and, probably, nevertheless, it’s better to order better on a pedestal

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2020

Hello Alice!

The cacheback might not appear if the ordering algorithm or conditions that are available on the page when you go to the store were violated.

Together we will try to understand in more detail. We are waiting for your message in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

By the second order, cashback is not displayed. Screenshots sent. Rive Gauche replied that Lethishops confirms the cashback when I asked them to confirm the cashback (the opened perfume came, I thought of returning it, but then I decided to leave and asked to confirm the cashback)

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2019

Good afternoon!

Familiarized with your appeal. It sent a request to partners to find out why the cashback did not appear automatically.
We do not work directly with stores, so communication takes some time. Our manager is waiting for an answer with you and will write as soon as we get the result.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2019

One order was highlighted after contacting technical support, and the second all the same, no. They also sent him, instead of the pick-up point, by courier delivery to the shopping center address, she found out when she started looking for him. I got it, patting my nerves, even without single zilch perfumes and with a defective lid. I’ve been buying a rive gosh in a store for a long time, but the online store upset a couple of times already. Prior to this, the opened mascara was sent by LAN, they did not respond to the claim.

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2019

Good afternoon!

We sent a request to partners to find out the reasons for non-accrual. Upon receipt of a response, the manager will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.12.2019

It also does not display what the order made the day before yesterday.

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2019

Good afternoon!

Together we will understand the situation. We created a request and sent a request to partners to clarify the reasons for the loss of cashback. As soon as there is an answer, the manager will inform you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.12.2019

The store did not confirm cashback for a day, their support service is ugly. In your personal account data about orders disappear and there are no receipts for payment. Rive Ghosh site response: "Sorry, site is under construction." All the rules and conditions of the accrual were observed (both the first order, and delivery, and payment by money). Only thanks to Letishops I got a cashback. I took screenshots for all operations.

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2019

Tatyana, good afternoon!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We believe that the situation with the personal account of Rive Gauche will soon improve, because the store makes the site more convenient for its users :)
Glad to take care.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.12.2019
Everything is fine, I placed an order on November 25, today (06.12.) The cashback has been confirmed and credited!
The review was translated from Russian using Google Translate. Show original Show translation
19.11.2019
Initially, I wanted to give a negative assessment (cashback, like many, stood at 0.01 rubles in the waiting status). But having talked with technical support I calmed down, as they said to wait for the final recalculation and accrual. A day after receiving the goods, the cashback changed to the correct one. Do not be afraid, order and communicate with support!
The review was translated from Russian using Google Translate. Show original Show translation
10.11.2019

Followed the link, made an order, paid online. Cache is not displayed

The review was translated from Russian using Google Translate. Show original Show translation
20.11.2019

Hello!

Let's see why cashback did not appear automatically. To do this, they created an appeal to the care service. We are waiting for your reply and a screenshot of the order in the "Help" - "My contacts" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2019

There are no questions to the store itself, but questions about accruing and crediting a cashback. Of all the online stores, Rive Gauche is the most "tight-fisted" in this regard. It is difficult to confirm orders, because, unlike other stores, information about the order and payment is not sent to the email address. After receiving the order, the data in the personal account on the Rive Gauche website changes, i.e. the order amount is no longer visible and you need to make a screen to clarify the differences in advance. This is all the lyrics. In fact, it does not make sense to describe the situation with previous orders, but there was a moment when the cashback amount changed up to the receipt of the order, and after receiving the order the cashback was reduced. Very strange! I talked at the moment with the LetyShops support service, but since the cashback amounts were miserable, I didn’t look for the truth and seek the truth. Yesterday I placed a new order in Rive Gauche. Cashback should be charged at a rate of 1.2% (for a paid order of a regular user of the Rive Gauche store). Order Amount 1.407.00 rub. Attention: accrued cashback of 0.01 rubles! Or am I having trouble with arithmetic or another factor? Conclusion: waiting for a loyal and honest cashback from shopping at Rive Gauche is useless. Now this is just a quest for boredom for the sake of profit, there can be no question!

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Irina, good afternoon!

As far as we know, the service for displaying all purchases in the personal account of Rive Gauche is under development. So far, only the purchases of those goods that are provided in the online store are displayed in your personal account. If the product is not in stock, then its value will not be taken into account.

Cashback 0,01 rub. currently showing pending status. If a coupon has been applied in the order, cashback will not be credited. If it was not, the amount of the commission is recalculated during reconciliation. The average cashback wait time is 30 days. The maximum is 1.5 * average.

Irina, if there are difficulties in calculating cashback, please inform our care service. It is important for us that all issues be resolved.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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