According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 6 months after the purchase has been made.
I do not recommend this store, I waited 4 months and I did not get a cashback, they only wrote with the rejected and then I sent a photo of the invoice and nothing corresponds to the store.
Good morning!
We can see that you have already made a proposal on this. Since more than 3 months have passed since the order was placed, unfortunately we are unable to send our partners a request to determine the reasons for the rejection of the cashback. Such requests are not considered. To support you, the bonus was granted from the company's funds, even though we ourselves did not receive anything for the order. We hope that such situations will not happen again in the future.
Yours sincerely,
LetyShops team