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Don't forget about Cashback rules and advices

Purchases at iHerb with cashback in Peru

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

To not lose your cashback please click to iHerb from LetyShops website before making any new order. Please follow the rule 1 transition - 1 order.

 

Orders may be displayed with a delay of 4 days.

 

Cashback is credited in your currency that has been selected by you while registering in LetyShops and is converted at the rate of the National Bank of your country.

 

Important! According to the terms of the iHerb store, if the cashback has not been charged, please contact the Customer Care support within 2 months after the actual purchase.

 

Cashback for the following cases is not credited:

  1. Orders made with referral codes. The referral codes consist of 3 letters and 3-4 digits. For example: WVH436.
  2. Orders paid for with bonuses. If the order is paid for with bonuses partially, then cashback will be credited for the purchase amount excluding bonuses.
  3. Orders made in the iHerb mobile app (Android or iOS).

Reviews on iHerb (572)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.01.2020

the stock disgustingly worked at 10%. Carefully pick up the basket - go to it for registration - you get a clean screen. order not to place. disgusting. wasted time and nerves trying to catch this action.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Hello Catherine!

It is a pity that such a situation arose.

If future purchases have difficulty placing an order, be sure to write to us or to support the store.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2020

Only the cashback store accrues after 5 times, the last 2 times it did not accrue, the penultimate time I contacted technical support, the question was solved positively, but each time it’s just inconvenient to write!

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2020

Good afternoon!

If orders do not appear in your account, we also do not receive any information. For this reason, we cannot help if we do not receive a request from the user.

We hope that there will be no more difficulties when working on the site. This will help the recommendations that gave the manager in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2020

I've been using your store for a long time! But alas, cashback does not always come, namely it is not pleasant when it is a large sum of money .... and this is not the first time ... And I do everything right, I do not go anywhere during the purchase ... The last call to customer support is nothing helped ...., the second time there wrote off, two days passed did not even answer .... not very nice .... !!!!

The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

Hello!

Checked your account information. We see that the manager responded to the request on the day it was created. You may not have received the email, or it may have been in the Spam folder.

We understand how frustrating it is to lose cashback, so we always try to help our users. When making your next purchase, please make sure that all the terms and conditions that are posted on the store page are met.

We hope in the future there will be no problems with cashback :)

Regards,
the LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020

Iherb is a direct find, especially for moms. I buy vitamins all medicines there, children began to get sick less often. Yes, and I take it myself. With cashback it does not always work, it hangs often. It's a shame when it’s a big cashback in rubles so 400 rubles (I often buy large sums there) more often the stock would increase the cashback to 10% :)))))

The review was translated from Russian using Google Translate. Show original Show translation
15.01.2020

Good afternoon!

If you experience any technical difficulties when placing orders, be sure to write to our care service. We will see what’s the matter.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2020
The KB is credited, but for a very long time, the wait is exactly 2 months. Nevertheless, thanks letishops for the opportunity to receive kb
The review was translated from Russian using Google Translate. Show original Show translation
13.01.2020

IHerb adore, their regular customer for several years. But the trouble with cashback. The last time there was a situation where the cashback was not taken into account in the letyshops personal account, but technical support fixed it (amazing girls work for you there!) This time the problem is different - the page just freezes at the 'proceed to checkout' stage and at least shoot. After five futile attempts, I came to the conclusion that nerves are more expensive than small cashback and I redeem directly from the site :)

The review was translated from Russian using Google Translate. Show original Show translation
14.01.2020

Anastasia, good afternoon!

Thanks for the nice words and for sharing your shopping experience at iHerb! We are always ready to help if you have questions with cashback :)
About the hovering page. Our service does not affect this. Try placing an order from a computer or other browser. If the situation recurs, contact store support.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020

A denial of cashback came due to the return of goods. Although the goods received and did not return

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2020

Good afternoon!

We want to help sort out the reason for non-accrual, so we have already created an appeal to the care service from your account. As soon as a minute appears, answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2020

The store is excellent, but cashback did not come

The review was translated from Russian using Google Translate. Show original Show translation
13.01.2020

Hello Sergey!

We created an appeal to the care service to sort out the issue. We will wait for your answer in the "Help" section of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2020

The store is excellent, but cashback did not come
I contacted the support service and said that they accrued cashback, but did not accrue

The review was translated from Russian using Google Translate. Show original Show translation
05.01.2020

Good afternoon!

Ale, cashback for your purchase did not appear in your account automatically. To find out the reason for the loss, we sent a request to partners. Waiting for an answer can take about 4 weeks, since we cooperate not directly, but through a special program.

The manager keeps the issue under control.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2019

I agree with many, with Aikherb all the time the problems, the cache has never been automatically accrued, all the time you need to send screenshots through the support service. The benefit of Fly while meeting the client

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2019

Good afternoon!

Always happy to take care :)

Losing cashback situations also upset us. Several factors can affect this, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We sincerely hope that the recommendations given by the manager in circulation will help in placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2019

I always wrote support to those, since the accrual did not happen automatically and the money was credited. Now I found out that “purchases were made without the participation of our service”, in general news for me, and all my cashback disappeared in a month and a half of constant purchases !!! Awful, I will use another service, I would have known earlier ((

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2019

Eugene, good afternoon!

Unfortunately, for many of your orders we do not receive a commission, so we sent a request to partners to understand the situation.

A response was received that the buyer came to the store’s website from another source. This can happen if you click on advertising banners before or during the design process, switch to other resources / sites, switch from the mailing list, use referral codes.

We see that the manager of the care service helped solve the issue of accrual whenever possible.
We hope that the recommendations given by the manager in circulation will help to avoid such difficulties.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.12.2019
No cashback was accrued upon purchase, but the LetyShops team helped solve the problem. I am grateful to them for their quick help and attention! I put 5 points to the LetyShops team
The review was translated from Russian using Google Translate. Show original Show translation
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