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Purchases at Дочки-Сыночки with cashback in Peru

Waiting time for crediting cashback
Average waiting time for cashback: 70 days
Maximum waiting time for cashback: 140 days
Information and conditions

Важно! Кэшбэк не начисляется за:

- покупку сертификатов;

- заказы, сделанные через мобильное приложение Дочки-Сыночки;

- покупку товаров брендов Ramili, Switel, Ibaby и Samsung;

- заказы, в которых использован промокод или купон. 

Reviews on Дочки-Сыночки (205)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
04.09.2019
Cool here
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2019

I made the order on Tuesday. 07/06/19. I don’t understand why, but the cashback was not credited (((the order was more than 3 thousand

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2019

Good afternoon!

We will be happy to resolve the issue. Already created appeal # 1712679 through your account, "Help" section.

Waiting for the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.07.2019
We delivered everything quickly, the order was large because it was taken for free, but the site does not indicate that the color of the product may differ from what I see in the photo. As a result, the bed came to the crib in very different colors and with different patterns. I would not have ordered.
The review was translated from Russian using Google Translate. Show original Show translation
19.07.2019
In general, I rarely bought baby products in the Daughters and Sons. More often in another famous online (and online) store. But .. here letishops beckons! There are no complaints to D.S. (Armavir), nor to the accrual of the cashback Letishops. Long, but within the bounds of the term from the description. There’s nothing to scare)
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2019

I ordered a stroller. Everything is great. Cashback was not credited, but in a few days we figured it out and credited cashback.

The review was translated from Russian using Google Translate. Show original Show translation
19.07.2019

Catherine, hello!

We were happy to help with cashback.
We hope that there will be no more difficulties when working on the site.

Let the stroller bring only positive emotions :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.07.2019

I made an order on the site, the cashback was not credited. although I complied with all the conditions.

The review was translated from Russian using Google Translate. Show original Show translation
09.07.2019

Good afternoon, Tatyana!

To understand the situation in detail and to help, an appeal was created in the "Help", "My Messages" section. Please answer to the manager. Will wait :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.06.2019

Many times I made orders in the store, but only the last time the cashback was simply canceled. Thanks to the letishops team, it fixed everything without problems. I can’t put less than 4, because the store didn’t let me down, and I was happy with everything.

The review was translated from Russian using Google Translate. Show original Show translation
26.06.2019

Hello Irina.

Perhaps this happened due to a partial redemption of the order. Unfortunately, sometimes an erroneous deviation occurs for this reason.

In any case, we were happy to help;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.04.2019

An order was issued on 28/02, redeemed on 03/11, the cashback was not credited, and it is always the case with son-and-son dachas, the cashback is always accrued after calls, and then, after some time, it’s at least under control ..

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2019

Igor, good afternoon!

Thank you for contacting us.

Unfortunately, sometimes delays occur when crediting a cashback to a balance. Together with you, we are waiting for the update of the cashback status for your order.

If the maximum crediting deadlines pass, please inform our care service. Always happy to help!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.04.2019

Dear LetiShop, I appreciate your prompt response on all issues that I had before. I consider it my duty and for my part to notify you of the misbehavior of the Daughter and Son shop and a gross violation of the laws of the Russian Federation, not to mention the fact that they make a delay for goods for babies. Please remove my cashback from waiting and generally remove it. Decide for yourself whether you will return to them the money received as a result of their fraud. I do not even want to see this money in my personal account. If it is technically impossible to withdraw, then I will withdraw them by spending on charity. More information about what happened on RosControl https://roscontrol.com/community/article/kak-ya-zakazivala-podguzniki-v-dochkah-sinochkah/#comment_26775 (this is not an advertisement for another site, but a detailed description of what happened) The complaint was sent to the supervisory authorities . Sincerely, Lydia Simakova.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2019

Lydia, hello!

Thanks for the feedback.

We are sorry that such a situation has occurred. Most likely, this is a misunderstanding. We shared your comment with partners. We hope to resolve the situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.04.2019

For the third time they have not credited cashback. I have to contact the Letishops support service and thank you very much, although the accruals are not at the expense of the store, but at the expense of Letishops. All algorithms are followed and with other stores this is not. Previously, everything worked fine in the Daughters and Sons, but now, after confirming the order, it simply throws it to the main page and it is even impossible to make a print screen to confirm that the order was made through Letishops!

The review was translated from Russian using Google Translate. Show original Show translation
10.04.2019

Veronica, good afternoon!

Thanks for the comment.

We are sorry that the cashback for your orders was not fixed automatically. We connected the guys from the technical department to understand the situation in more detail. We hope that during the study we will be able to understand why these purchases were not received. If we manage to find out something, we will publish it on the store page.

Thank you for shopping with us;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.03.2019

the order was placed on March 21, received the order on March 27, cashback was not credited

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2019

Good day, Natalia!

Thanks for the comment.

Cashback could be lost if there was a violation of the purchase algorithm or the conditions of the store .
To understand the situation and help, we created an appeal to the care service.

Please reply to the manager through the section of your personal account "Help", "My contacts" or via mail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.03.2019
Daughters and sons are trading in arrears! The order number in the store is 11766103 Be careful when you buy their goods at "favorable" prices. On March 15, I ordered 10 packs of Beffys extra dry diaper for girls L 9-14kg / 38pcs with the passage through LetiShop. And my cashback is waiting. BUT! All 10 packages are expired! I wrote in the "feedback" of the store - the store is silent. I called them, the operator says that "I do not understand your question, appeal 485716 in work." Awful shop, as in the nineties, no more foot there. They have a return point in Tomilino. Now I have to take it there with a small child.
The review was translated from Russian using Google Translate. Show original Show translation
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