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Purchases at Читай–Город with cashback in Peru

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
Maximum waiting time for cashback: 70 days
Information and conditions
4.5 %
За оплаченный заказ
2.5 %
За оплаченный заказ с использованием купона (промокода)

Обратите внимание:

- кэшбэк начисляется на фактически оплаченную сумму заказа;

- кэшбэк не начисляется за заказы с промокодами, не опубликованными на сайте LetyShops.

Reviews on Читай–Город (101)

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17.01.2019
Having zoned with reviews and recommendations, I made an order online from the Letishop website. I took the paid order in the nearest chitaygorod. The porridge was credited within 25 days (including New Year's holidays). It's all like garlic.
The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019

I spend quite a lot of money on books, comics and manga in the Chitai-Gorod store. Until recently, there were no problems with cashback. Of my last four orders in Chitai-Gorod, two cashbacks were credited, but after that it was rejected (thanks to Letyshops for confirmation) for the third order, the cashback was credited and is still waiting, but most likely it will also be rejected. With the fourth order, everything is really bad, because I made it twice (payment upon receipt and payment online) and in both cases the cashback was not even credited. And I don't even know if it is worth writing an appeal to support, because formally there is a rule (When using promotional codes, coupons, discounts, bonus points and accumulative programs that we do not have on our website, as well as when paying with a card with a cashback function or a bonus program bank, cashback may not be credited.) But earlier, the use of Chitay-Gorod coupons, the use of their bonus points and the use of a card with a cashback did not interfere with the accrual and subsequent confirmation of the cashback. The store itself is good, but in terms of cashback, something either broke or changed for the worse.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Alexander, hello!

Thanks for the comment.

We are glad to inform you that the cashback for the last order is credited automatically.

We would like to tell you in more detail in the question with the use of promotional codes. In the Chitay-Gorod store, their use only affects the cashback rate, and not the display.

The rejection of the reward can be influenced by: non-compliance with the conditions published on the store page, visiting third-party sources during checkout, the work of extensions in the browser that have the ability to overwrite our affiliate link. Perhaps, at one of the stages of ordering, our link was changed, so the cashback was rejected. Of course, we do not exclude technical failures.

Regarding the order, the cashback for which was not recorded, we wrote a request to the partners, and we will try to figure out the reason for the non-accrual. We do not cooperate with all stores / services directly. The waiting time for a response is about 4 weeks. As soon as information arrives, we will contact you in open call # 1535173.

Thank you for shopping with us :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
06.01.2019

This is not the first time I buy books through Chitai-Gorod. And the cashback was never reflected. It feels like he's only here for bait.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Hello!

Thanks for your feedback.

We will be happy to help you figure out the reason for not charging cashback for orders. At the same time, we cannot do without your help. Please respond to the appeal # 1528296, which was created through your account, "Help" section.

Waiting for an answer :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2018

made an order cashback did not appear

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello Ruslan!

Thank you for your feedback.

We will do our best to understand the situation. To do this, they created an appeal to the care service. You can find it and answer in your personal account, section "Help" - "My requests".

We hope for an answer.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2018

Made an order by paying online. Cashback for crediting was displayed. Subsequently, I took the order and a few days later I received a notification that the cashback was declined. At the same time, I am absolutely sure that I correctly made the transition to the store's website, did not use promotional codes and that I do not have any blocking extensions in my browser. Thanks to the help of LetyShops employees, I was credited with cashback from neighboring funds. However, after reading reviews about the store, I was convinced that the store apparently specifically rejects cashback (especially when paying online), because rejection of cashback is very common for customers who fulfill all the conditions.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2018

Anna, good afternoon!

Thanks for the comment.

The information about the rejection of the cashback is transmitted to us by the online store.

The fee was denied because it was paid to another source. This means that our affiliate link has been overwritten.

This could happen if, during checkout, third-party tabs were opened, the transition was made by another link, a third-party promotional code was used, or an extension was installed in the browser that overwritten our partner link. We understand that you were counting on a bonus, so you helped with the accrual :)

In order not to face such a situation in the future, please follow the rules for purchases with cashback and the conditions that are posted on the page of each store.

If you have additional questions - be sure to write.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2018

I made the order. Cashback did not appear.

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Good afternoon, Eugene!

Thank you for informing.

It is a pity that the purchase was not recorded. To resolve the issue and consider in detail the situation of non-cashback for orders, an appeal was created from your account to the care service. You can familiarize yourself with it on the "Help" - "My requests" tab. We hope to receive information to help you understand the situation that has arisen.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2018

I made an order in the Chitai-Gorod store for the first time, I did not have any coupons. But the cashback was charged by the store as for an order with a coupon, in fact, two times less. Therefore, next time I will choose another store.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Hello Alexandra!

Thanks for the comment.

Cashback in the Chitay-Gorod store is not fixed, but depends on whether you are a new or regular customer. For some reason, partners have transferred the reward for your order at a rate like a regular customer.

We see that the issue of calculating the difference in funds has already been resolved.

If you have any questions - write, we will be happy to help :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2018
Also, the cashback of the store was canceled, the issue was resolved promptly, the cashback was credited. Thank you.
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2018
Everything is fine. cashback credited after a month and a half. I'm happy) thank you)
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018
Thanks to the staff for the accrued cashback, this was my first order in read-town and apparently something went wrong :) I certainly recommend the store itself, the book was brought, the children are happy, I will buy more.
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Two life hacks will help you avoid disappointments when working with Chitai-Gorod: 1) When you choose the payment method "on the site" at the time of ordering, cashback is credited, but later will be rejected by the store, even if you successfully received the goods. Choose only the "upon receipt" payment method; 2) You don't have to start a purchase with an empty cart to get cashback. You can fill the basket in advance, and after activating the transition to the site for cashback, it is enough to add at least one more product to the basket (you can from the "favorites"). Cashback from CHG is confirmed for a long time, more than a month, but it is always 100% confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Alexey, good afternoon!

Thank you for sharing your shopping experience with cashback.

You described an interesting case of fixing and rejecting orders. The payment method should not affect the cashback crediting. An error may have occurred.

We see that you have contacted our care service regarding the rejected cashback, and the issue has been resolved.

If you have any questions and wishes regarding the work of the service - be sure to write.

Warm autumn :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

I want to thank the employees for the cashback accrued from their own funds, but I would like the store itself to do this and letishops share the reward ..... stars to employees ... not to the store, unfortunately ((((

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2018

Good afternoon, Maria!

Thanks for your comment and thanks.

For our part, we turned to the manager who is responsible for cooperation with the Chitay-Gorod store and will try to find out the reason for losing the cashback, but so that you do not wait for an answer for a long time, the cashback was confirmed without waiting for an answer.

As soon as we receive a response from partners, our care manager will report the result.

If you have any questions - write. We are very friendly :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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