Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Hello, Lydia!
Thank you for your feedback. The thing is that the booking service works with certain features. In our service, in your personal account, you can check the expected date of cashback confirmation for any of your orders. You can do this by hovering the cursor over the question mark opposite your order. This date is set automatically from the date of order placement, taking into account the average waiting time in this store.
But the peculiarity of the booking service is that for confirmation of the order it is not the booking date that matters, but the period of actual stay. That is, the service processes the order within 60 days from the moment of departure from the booked hotel. So that our users can always get acquainted with this information, we have placed it in the description of this service on our website.
If the cashback for your order is not confirmed by this date, you can always contact our customer service, we will be happy to help you in this situation.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team