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up to 6 %
cashback
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Don’t forget about Cashback shopping rules

Purchases at Sephora RU with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 55 days
Maximum waiting time for cashback: 140 days
Information and conditions
6 %
За оплаченный заказ нового пользователя магазина Sephora RU
2.5 %
За оплаченный заказ постоянного пользователя магазина Sephora RU

Кэшбэк не начисляется, если:
- сумма заказа больше 50 000 руб.;
- в чеке больше 3-х одинаковых товаров;
- администрация магазина расценила заказ как подозрительный (поведение покупателя противоречило обычному поведению покупателей магазина);

- в заказе используются промокоды не опубликованные на сайте LetyShops;

- заказ сделан в мобильном приложении Sephora RU.

 

Изначально сумма заказа или кэшбэка может отображаться неверно. Она станет правильной при зачислении.

Reviews on Sephora RU (41)

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16.10.2019

Unlike Rive Gauche and Letual, where you have to wait for your cash for months and "knock out" it, Sefora added it right away ... not a week has passed since the purchase. THANK YOU.

The review was translated from Russian using Google Translate. Show original Show translation
16.10.2019

Daria, hello!

We are glad that the cashback was credited as soon as possible.

If you have any difficulties in calculating cashback in other stores, be sure to write to our care service. We are in touch and ready to help :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
08.08.2019
Many thanks to the support for helping to get cashback! This is my favorite store, it has a lot of brands and a generous loyalty program, I save a lot of money with it.
The review was translated from Russian using Google Translate. Show original Show translation
11.07.2019

I made an order on July 9, 19, received the order on July 11, 19, there is a check paid through Sberbank online, there is a transition in the application, but the cashback was not even displayed in the profile. From time to time, when buying in some stores, for some reason, cashback does not come. It is also annoying to write to the support service all the time. Somehow the platform does not work clearly.

The review was translated from Russian using Google Translate. Show original Show translation
12.07.2019

Good day!

Failure to comply with the terms of the store and violation of purchase algorithms with cashback may affect the fixation of order information.

Notice that you applied to the online chat and an appeal was created on your behalf. The manager will help you understand the situation in more detail :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
06.06.2019

I made two orders, not a single cashback appeared. Although there are transitions.

The review was translated from Russian using Google Translate. Show original Show translation
12.06.2019

Good day!

We will be happy to help you figure it out. We have already created an appeal # 1655463 to the care service on your behalf. To respond to an appeal, go to your personal account, section "Help". Additionally, the letter has arrived at your email address.

We wait ;)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2019

Several days have passed since the order, but the cashback is still not displayed

The review was translated from Russian using Google Translate. Show original Show translation
17.05.2019

Good afternoon, Ekaterina!

Thanks for the comment.

It is a pity that such a situation has occurred. We have already created an appeal to understand the reason for losing cashback and help. Please answer the manager via mail or sections of your personal account "Help", "My requests".

We will be waiting for your message.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
18.04.2019

Good day! 04/17/2019 made an order, it is not displayed, it is visible only in the transitions that visited the site.

The review was translated from Russian using Google Translate. Show original Show translation
27.04.2019

Good day!

Thanks for the comment.

Ksenia, we will definitely help you in resolving the issue. To understand the situation in more detail, we created an appeal to the care service. Please answer the manager via mail or sections of your personal account "Help", "My requests".

We will be glad to receive feedback :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.04.2019

made 2 orders from this store, no cashback was credited

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2019

Hello Alice!

Thank you for writing.

Don't worry, we can help you with this situation. To do this, we have created an appeal to the care service on your behalf. You can answer through the "Help" section of your personal account or email support@letyshops.com.

We will wait for feedback.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.03.2019

I made my order on 12/14/2018, 3 months have passed. I still can't get cashback

The review was translated from Russian using Google Translate. Show original Show translation
18.03.2019

Good afternoon, Lisa!

Thanks for the comment.

Unfortunately, sometimes there are cases of losing cashback.

To understand the situation and get a commission for the order, we submitted a request to partners. Since we do not cooperate directly, but through a special program, waiting for an answer is delayed.

The manager keeps the issue under control and will contact you as soon as information is available.

Have a nice day! :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
13.03.2019

Yesterday I made an order, cashback was not displayed. And this has already happened 2 times, thanks to LetyShops they were credited from their own funds.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019

Hello Ksenia!

Thank you for your feedback.

In order to understand in more detail the reasons for losing cashback, we sent a request to partners. Inna's manager will inform you about the result as soon as information appears. We hope this will not happen again.

Happy shopping! :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
09.02.2019

Awful store, bought 2 orders 02/03/19, cashback hangs on hold from 01/29/19. On the website sephora.ru, the status is delivered. What's the point of waiting so long for the cashback to be credited?

The review was translated from Russian using Google Translate. Show original Show translation
09.02.2019

Hello Elizabeth!

Thanks for the comment.

Each store we work with has a certain time frame during which order information is processed. For a Sephora store, the waiting time is 30-45 days from the date of purchase.

If there are delays in confirmation, you can always contact our care team. The managers will be happy to answer and help in any situation.

Have a nice day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
06.02.2019

Cashback was not displayed after ordering.

The review was translated from Russian using Google Translate. Show original Show translation
15.02.2019

Anton, good afternoon!

Thanks for your feedback.

We always try to help our users in any situation. In order to understand your question, we have created an appeal on your behalf through your personal account, section "Help". You can give an answer in this section, in the "My requests" tab.

We will wait for information on the order.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
28.01.2019

I join the negative reviews about the store. The order was placed on 12/26/18. Cashback is "pending" from 27.12. The order was redeemed on 01/04/19, the money was never credited. Already tired of "begging" in stores for the promised cashbacks.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2019

Lyudmila, hello!

Thanks for the comment.

We ask you not to worry, cashback will definitely return.

The enrollment takes place automatically based on the data transmitted by the partners. The store needs time to verify the order and transfer the reward.

In the case of this store, the calculation is based on the average cashback crediting time. The information is posted on the store page. The approximate maximum time frame is 45 days.

Let's wait together until 02/09/19. If the cashback is not credited to the balance, the care service manager will contact you in open call # 1547802 and help you resolve the issue.

If you have additional questions - be sure to write.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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