Thanks for your work. After receiving the parcel, the money came in 3 days. Everything was displayed on the map instantly. We wish you prosperity and further development.
I returned to Letishops, as Megabonus did not receive cashback for the previous order for 75 euros. On April 18, I made an order at myprotein for 44 euros. The order has already been sent. At the time of purchase, cashback was activated. I recorded the entire purchase process from cashback activation to payment on video. In the personal account, it is noted that cashback was activated at this time. But cashback never appeared on the list. Previously, there were no problems with Letishops. Unpleasantly surprised.
Good day!
Thanks for reporting the issue. It is very important for us that you can receive cashback for every order. To do this, we advise you to follow our rules, as well as the conditions that are published on the pages of our partners.
With the correct ordering algorithm, we contact our partners and clarify the reason for the non-accrual. A call to the care service has been created from your account. Please answer the questions in the appeal. If we can, we will tell you on our own what caused the loss of cashback. If not, we will contact the store for help and try to return your cashback.
We will be grateful for your assistance.
Sincerely,
LetyShops team
Good day! Order No. 118702624 dated 03/22/2018, the cache is activated and there are no charges. The order amount is 7966,00. Thank you.
Good afternoon, Julia!
Thank you for your comment. There are factors due to which cashback may not be credited, even if there is a transition from our service. They are described in detail in the rules for making purchases with cashback: https://letyshops.com/pravila.
It is important for us to understand the reason for losing the cashback of your order, so we have created an appeal to the care service from your account. Inform the manager about the situation in more detail in order to resolve the issue as soon as possible.
Sincerely,
LetyShops team
Made an order with activated cache, not credited ... Order number: 122009256 Order date: 03/28/18 11:47 PM Total cost: 11 972 rubles
Good day!
Thanks for your feedback. We understand you, but there is no need to worry. Your cashback may be displayed in the near future, since a day has not passed since the moment of registration. Unfortunately, we just like you did not receive any information about the order. On your behalf, we have created a customer care case to monitor this issue.
Please, respond to the appeal through the "Help" section. Have a nice day!
Sincerely,
LetyShops team
made a purchase on the site, cashback was not credited. order number 121504446. I went to the site through the "Go to the store" button, there is also an extension in the browser (Google Chrome Version 65.0.3325.181 (Official assembly), (64 bit)), Adblock has been disabled.
Good afternoon, Vladimir!
Thank you for your feedback. We contacted you through your personal account, section "Help" to understand the cause of the error and help.
Please respond to the appeal. Have a nice day!
Sincerely,
LetyShops team
I have been ordering for the third year. The store has deteriorated. The quality of some pills has become worse (for example, it will say "capsules", but pills will arrive; the last time the vitamins arrived they were dusty, the pills stain your hands). There are never any bonuses for regular customers, the customer service is a joke. Prices for some products have increased (although the dollar has not increased). Reviews on the site are moderated and edited. They can cut out a critical piece from a review. True, they finally changed the delivery and now they have normal delivery, not the slow Russian Post. The last few times I ordered through Leti. The first cashback was credited, however, only after contacting support, I am waiting for the rest)
The order has been delivered.
Orders are coming. There is a constant system of discounts. High quality.
I still haven't received my order! The store's customer support was completely useless, they didn't really help me, they didn't explain anything! I won't order anything there again!
I like the store! Definitely deserves 5 stars.
Good afternoon
Thank you for your feedback. In some cases, the amount of cashback for an order may change during order processing, but do not worry, the cashback for your order will be credited according to the cashback rate that was valid at the time of placing the order.
If this does not happen within 7-10 days, please leave a request through your personal account "Help", the care service managers will try to help you.
If you have any questions, please contact us. We are very friendly. Have a nice day!
Sincerely,
LetyShops team