Hello, I think you guys are really great and the cashbacks always went down well. Thank you so far!
I bought through letyshops on dhgate and they have not credited me with anything, they just extend the store's response time more and more. I'll think about using the app again.
We are very sorry for the situation that occurred. We have sent a request to our partners already. This process can take 3-4 months and unfortunately we cannot speed it up. Do not worry please. As soon as a response arrives, we will notify you immediately.
The LetyShops team
I have already left a comment but hey, the reimbursement time is about to run out and they have not given it to me :( I also told my boyfriend about this app and I also bought on dhgate and they have not reimbursed him either
Before we contact you through a query on your personal account. Unfortunately, we have not received your reply.
Each of our partners has their own estimated time periods to transmit information and remuneration for the order. You can see it on the store page. The refund can be credited both on the specified date and before. Maximum confirmation period for your orders ends on October 24.
If the cashback is not automatically credited at the time, write to us, we will help you solve this matter.
I caught a HOT campaign here at letyshops for up to 52% cashback. Maximum €5 cashback. I searched but I didn't understand which categories, if any in fact made the 52%. I ended up placing an order for €5.14. And I have a €0.35 cashback pending, so a 6.80% cashback. Not bad, but a bit disappointing considering you think you could buy at half price. These campaigns should have the description of the articles and/or categories and what cashback % corresponds.
Thank you so much for your feedback :)
Typically, on store pages, you can see information about cashback rates before making a purchase. There are also stores that do not provide information about category fees and we do not know which reward we will receive. DHgate fits this list.
We hope that your experience and future purchases with cashback will only be positive!
Of the € 120 that I have spent they have given me back € 1, it is absurd to use letyshops
We are sorry that you have such an opinion.
Each of our partners has their own conditions, which you can see on the store page.
The amount of the DHgate cashback depends on the category of the items and can be from 1 to 7.5% (the store does not provide us with decoding of the rates by categories).
We hope you appreciate the benefits of shopping with our service :)
Cashback comes in and does not come in. But there is very little of it. 1-2% on the phone.
Also delivery by new mail. These creatures open each phone and require documents. In short, each phone will be cleared for customs over $ 109. It's just ... ah. Sellers do not respond to messages, but goods are sent 2-3 days after ordering.
If you have any difficulties with cashback, you can always contact the care service.
It's just a disaster. I made three orders, one is hanging in an unknown place for 45 days, the track number is not being tracked, I opened a dispute. The second seller cannot send the order within the specified time frame. Sellers do not respond to messages. Now I'm waiting for the third order. I really hope that at least he will come. I doubt very much that I will order anything else from this store!
Eugene, we hope the issue will be resolved in the near future.
After almost 2 months still no money paid out.
Each partner has their own deadline for confirming the cashback. Our manager controls the situation and waits with you in the request.
I just made a purchase on DHgate through letyshops and I have not received any notification of the cashback that I am going to receive. Unhappy with the service.
It is a pity that you have such an impression. :(
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.