up to 4.3 %
cashback
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Purchases at Casa del Libro ES with cashback in New Zealand

(3.25) Average rating of the store
Reviews on Casa del Libro ES (111)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Information and conditions
4.3 %
Orders from 50€ and more
3.6 %
Orders from 35.01 to 49.99€
2.6 %
Orders from 27.01 to 35€
2.5 %
Orders from 20.01 to 27€
2.3 %
Orders from 1€ to 20€
We are currently experiencing an issue with tracking orders placed from iOS devices. We recommend that you use other devices to purchase from the store until this issue is resolved. 
Attention! 
  • Cashback is available only for the Spanish version of the site.
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
  • Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.

If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.

Reviews on Casa del Libro ES (111)

(3.25) Average rating of the store
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Therefore, we publish only our customers' reviews.
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María del Aguila
21.09.2019

Like the other comments, I made an order, in my case for 93 euros and I have not received any type of cashback for it despite having it activated

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
21.10.2019

Hello.

Loss of cashback is an unpleasant situation for us. To understand why the refund was not credited to your account, we created a help desk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.

Greetings.
LetyShops team

The review was translated from Spanish using Google Translate.
elenamorenika14
17.07.2019

I have placed an order for 113.90 euros and even having the cashback activated, it has not been made. I have looked at everything so that it can be done and nothing, you should fix it. Very disappointed.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
17.07.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your answer.

Greetings,
LetyShops team

The review was translated from Spanish using Google Translate.
vanesadelc
10.07.2019

Fatal, after making a purchase of € 314 they have not given me the cashback, it seems fatal. Do not use discount codes for cashback and I made sure to enter through the letyshops website so that there was no problem and ..... there has been !!!!! VERY BADLY.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.07.2019

Hello!

We apologize for the inconveniences. Our Customer Service agent has already contacted you to help you. Hopefully the situation is resolved soon.

Greetings,
LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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