A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Please tell me, if I go to the application, the cashback will not be credited? And does the cashback status immediately appear in the personal account?
We do not yet receive rewards for purchases in the store application. Cashback is fixed within 48 hours.
Happy shopping!
Can I find out how to apply cashback on my next order? Made two orders. Two cashbacks are pending in messages
Greetings!
Again, make the transition from us to the store and place an order.
Cashback will be fixed for each purchase.
Write a step-by-step guide on how to earn cashback on "Temu"
Greetings!
Love =)
1. Go to the Temu store page.
2. Familiarize yourself with the conditions of the store.
3. Make a transition from us to the store's website.
4. Select products, add to cart, complete purchase.
5. Wait for cashback.
If you have any questions, please contact our support.
And when does the cashback come?
Good day!
Cashback will appear pending within 2 days. If he did not appear. automatically, please submit an application in your personal account.
I have already made a few orders and they have all arrived well, in some cases with a mistake in the product but they were immediately refunded and there was no need to return the wrong product. I only give it 4 stars because the products usually come without instructions or only in Chinese, otherwise I am very happy.
I waited 2 weeks and only after 15 days they wrote that my parcels were lost, it is better to order on Ali
Good day!
It is a pity that this happened. Hopefully, the store has returned the money and you can make a new purchase.
Is the cashback returned to the card or what?
Good day!
Cashback will be credited to your personal account. And then it can be withdrawn to a card, phone or charity.
Happy shopping!