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Don't forget about Cashback rules and advices

Purchases at Л'Этуаль with cashback in Norway

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 70 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3.4% За оплаченный заказ
4.4% За оплаченный заказ Premium brands

К Premium brands относятся: Shu Uemura, Tiffany, Kilian, MAC, Bobbi Brown, Tom Ford, La Mer, Burberry – аромат BURBERRY HER.

Минимальная сумма заказа для получения кэшбэка 500 рублей.

Важно! Кэшбэк начисляется на сумму заказа с учетом НДС.

При оплате картой для зачисления кэшбэка необходимо дождаться сообщения о том, что оплата прошла, после чего нажать кнопку "Вернуться в магазин".

При применении скидки, кэшбэк будет начисляться на фактически оплаченную стоимость заказа.

 

Кэшбэк не начисляется:
- за заказы на сумму свыше 50 000 рублей;
- за покупку подарочных сертификатов;
- за использование подарочных сертификатов для оплаты товаров;

- за заказы, сделанные в мобильном приложении Л'Этуаль (Android или iOS).

При использовании промокодов кэшбэк может быть не начислен.

 

Магазин Л'Этуаль вводит новое условие сотрудничества и за оптовые заказы кэшбэк будет отклоняться.

Правила определения оптовых покупок подробно описаны здесь.

Reviews on Л'Этуаль (324)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
20.02.2020
cashback came all right)
The review was translated from Russian using Google Translate. Show original Show translation
15.02.2020

I decided to make an order on February 15, I looked that the delivery time was promised on March 8. It’s in what century we live that for almost a month the parcel will go across Russia ?!

The review was translated from Russian using Google Translate. Show original Show translation
16.02.2020

Hello!

Unfortunately, we can not affect the speed of delivery of goods from the store. We hope that you will have your purchases as soon as possible :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.01.2020
Я не особо смотрю на время, кэшбек пришел и ок. Его не рубили, так что все на самом деле хорошо :)
06.01.2020
And I have no complaints against L'Etoile. I ordered eau de toilette twice: once by courier, the second by pickup. Efficiency and punctuality on top. The courier arrived exactly at the designated time interval (it was important to me), and the order was ready for delivery after 3.5 hours (and this is in December. !!!!!!!) About the discount amount of 50% - I’m generally silent. The product is really getting cheaper in half. It’s really amazing. Cashback credited quickly and confirmed quickly. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020
very good online store
The review was translated from Russian using Google Translate. Show original Show translation
26.12.2019

Everything is fine!! Very happy and Letual store and Letishops service. Their work in tandem is admirable. Thank you to the store for big discounts, a good assortment and prompt delivery. And many thanks to the guys from Letishops for the quick accrual of cashback without cheating in the amount and terms. I consider you leaders in my field! Holiday greetings!!!

The review was translated from Russian using Google Translate. Show original Show translation
26.12.2019

Good afternoon!

Thank you for shopping with us.
Magic holidays! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2019

I did everything according to the cashback instructions, even while waiting did not appear

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2019

Good day!

Created a call to the care service # 1905212 to help. You can reply to the manager through the "Help", "My appeals" section.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2019

There was an action with a large cashback, I don’t remember something about 18%. I made a purchase on October 9, accrued 867.65 rubles. 532 rubles were credited to the account. What is it like? Thought and decided - will it be too bold? 532 rub good cashback, but why cheat and violate the terms of the action?

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2019

Good day!

Andrew, the amount that is "Pending" may change during data processing. The manager prescribed all the calculations in detail in the appeal.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2019
Letual - shop kidalovo. ordered 11/29/19 for the "Black Friday" stock for women (65 ml) and men's toilet water. 50% discount. Delivery 11/30/19. paid 4200 rubles. 12/02/19 the campaign ended, and 03/12/19 the order was canceled, because they have no perfume 65 ml. I would agree that there were 45 ml. Or only for men with a promotional discount. On the hotline, I was offered to participate in a new campaign - the second purchase is free. He refused, why do I need perfume for 6000 rubles, and as a gift for 1000 rubles? And they couldn’t cancel on 11/30/19 or 12/01/19 so that I could take another item on the stock? In general, I am disappointed in the letual and I do not recommend it to you
The review was translated from Russian using Google Translate. Show original Show translation
25.11.2019

The order arrives quickly within three days, but the cashback store confirms for a very long time, it is not clear why no one can return cosmetics to the store and according to the idea it should be immediately confirmed when paying, and not after two months

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2019

Hello, hello!

Cashback is credited automatically immediately after the store confirms the reward. The time for enrollment is necessary for the partner to deliver the order, process the information and transfer it to our system.

Each store needs a different time for this process.
We warn in advance about the timing of crediting cashback. On the store page published information about the average and maximum latency of cashback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.11.2019
The order came and cashback too, no comments
The review was translated from Russian using Google Translate. Show original Show translation
09.11.2019

Good afternoon ! Now I made an order in Letual, the transition was displayed, but the order is not !!! And so already there were several orders. I always take screenshots during checkout. Thanks to the support service Letu, they always solve this issue and charge cashback. The only store that in my personal account immediately displays the transition and order is aliexpress. The rest of the stores are just a transition, but there is no order, you have to contact on the fly.

The review was translated from Russian using Google Translate. Show original Show translation
10.11.2019

Ksenia, hello!

Already created an appeal in your profile to understand together why the cashback did not appear. We hope that all future orders will be recorded only automatically. We are waiting for your answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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