Purchases at G2A with cashback in Norway

Good day!

Thanks for your feedback. Alexander, indeed, for some reason, the cashback on your order was charged in the amount of 0 rubles.

It is important for us to understand the reason for the error that has occurred, so we created an appeal to the care service on your behalf. Attach, please, in circulation any document that confirms the payment of the order, we will contact our partners and find out in connection with which there was an incorrect transfer.

Respectfully,
LetyShops team

Good day!

Thanks for the comment. Indeed, cashback is not yet credited to your balance. The average waiting time for remuneration from this store is 45 days. Cashback can be credited, as before the specified time, and later.

If 2 weeks after the indicative date, the status of the order does not change, please let us know the service. Managers will help speed up the accrual process.

Have a nice day!

Respectfully,
LetyShops team

Good day!

Thanks for your feedback. We understand you, but do not worry. Unfortunately, we also like you did not receive any information about the order.

On your behalf, we created a customer service call. Please, respond to the appeal through the section "Help". We promise, we will do everything possible to resolve this issue, and with our recommendations we will try to protect against the loss of cashback in the future.

Have a nice day!

Respectfully,
LetyShops team

Good day, Sergey!

Thanks for the feedback. We created an appeal through your personal account, the “Help” section, in order to understand the reason for not earning a cashback and help.

We hope for feedback. Have a great day!

Respectfully,
LetyShops team