Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
Cashback was not accrued in compliance with all these conditions. The support asked to wait more than a month, after which Answer simply replied that the order is counted for another service. After this situation, I think that you should not count on cashback here, it is better to use the proven promo codes of the Answer.
Hello!
Stellar, we are also sorry that such a situation occurred. The order is fixed for another advertising resource. This situation can occur due to browser extensions, or switching to other pages / tabs.
We believe that more such situations will not arise, and purchases with cashback will give only pleasant emotions :)
Sincerely,
the LetyShops team
The Answear store itself is great: here are original things and attractive prices ... But if we talk about cashback from this store, it is calculated from the word "NEVER", seriously. You need to create a confirmation request all the time. Why so?
Congratulations, Marino!
Cashback can be affected by several factors. He may not appear in the personal account if:
- used third-party promo codes;
- the order was placed not within an hour after the transition from our service;
- other rules of registration of purchases were violated.
We understand that it takes some time to create appeals, but without this we cannot resolve the issue.
Sincerely,
the LetyShops team
Why was the purchase on March 7 confirmed, but not on March 6? It is not clear what it depends on !!!!
Good day!
Tamara, partners process order information within 110 days. Cashback can be credited earlier than this period.
Sincerely,
LetyShops team
I made an order on April 17, the waiting time for cashback was until June 16. Now it has been extended until August 5th. Wait 3.5 months for cashback, are you serious ???
Good day!
Oksana, we understand that we want to see the credited cashback on the balance as soon as possible.
The waiting time information has been updated. Now cashback is credited within 110 days after the purchase.
Sincerely,
LetyShops team
I ordered a bag, did not come (until now at the border (see the invoice) I paid half the cashback ...
Good day!
We recommend contacting the store's support to resolve the issue.
We believe that the situation will be resolved :)
Sincerely,
LetyShops team
What is the point of cashback of 1% or 2% if it does not work with promo codes, and the site has constant promo codes for 11% and 14% for 5 years there is no order without a promo code, a little surprised that someone uses cashback in this store.
Hello!
Each user chooses a convenient and profitable way to save (cashback or promo code). We would like to note that the use of a promo code in the order may cause the cashback to be rejected.
Sincerely,
the LetyShops team
There was a promotion - 10% cashback. When buying - cashback did not appear. Support wrote that wait a month. No response was received.
Hello!
Indeed, cashback for your purchase did not appear in the personal account automatically. To find out the reason for non-accrual, we turned to partners. The manager keeps the situation under control in the appeal. As soon as there is an answer, will inform.
Sincerely,
the LetyShops team
made five orders, but never received cashback.
Good day!
Cashback might not appear if the conditions of the store or our recommendations were violated. Let's try to figure out the situation together. We are waiting for your message in circulation. You can write in the section "Help", "My requests" or via mail.
Sincerely,
LetyShops team