Winkelen bij Douglas IT met cashback
- for any item marked as the BEST PRICE offer;
- for orders in which the user redeems a gift card;
- in case of using the store's mobile app;
- for orders made by the Douglas Group employees;
- for bulk orders.
- The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
- If you have not received cashback for your order, a request for the lost cashback should be submitted no later than 3 months from the date of purchase.
- If an order has been returned partially, cashback will be reduced proportionally.
Beoordelingen bij Douglas IT (26)
Daarom publiceren we beoordelingen alleen van klanten van LetyShops.
- Ander land
- Argentinië
- Australië
- België
- Brazilië
- Canada
- Chili
- Colombia
- Denemarken
- Duitsland
- Filipijnen
- Finland
- Frankrijk
- Griekenland
- Hongarije
- Ierland
- India
- Italië
- Kazachstan
- Mexico
- Nederland
- Nieuw-Zeeland
- Noorwegen
- Oekraïne
- Oostenrijk
- Peru
- Polen
- Portugal
- Spanje
- Tsjechië
- United Arab Emirates
- VS
- Verenigd Koninkrijk
- Zuid-Afrika
- Zweden
- Zwitserland
De klantenservice is moeilijk te bereiken; ze maken gebruik van een koerier die een (kapot?) pakket onbeheerd achterliet zonder waarschuwing, en vervolgens de verantwoordelijkheid aan Douglas overdroeg om "te beslissen wat ermee te doen". In de tussentijd heb ik ze via hun website aangeschreven, minstens vijf keer gebeld en pas bijna een maand na mijn bestelling een reactie ontvangen (nog steeds geen geld terug!). Dezelfde koerier was al een Douglas-pakket kwijtgeraakt... de inhoud is nooit gevonden en ik ga er niets meer aan toevoegen. Ik sluit mijn account en gebruik Douglas online nooit meer!
HOI!
Het spijt ons oprecht dat de situatie zo is gelopen. We zijn ervan overtuigd dat Douglas ook graag wil dat u tevreden bent met uw aankopen. We vertrouwen erop dat uw toekomstige bestellingen alleen maar positief zullen zijn.
I confirm this shop's dishonest behavior. I thank Letyshops for resolving the issue.
Hi Stefania!
Thank you for sharing your experience.
We checked with our partners and, unfortunately, the order wasn't recognized as ours. This could happen if, before purchasing, an ad banner or a different link was clicked, or if a browser extension was active that rewrote our link.
We really appreciate you choosing to shop with us ❤ For this reason, we have credited the entire cashback for this order from our company funds.
If you have any questions, please contact us via the Help section.
Good day!
Twice I ordered and it was a disaster for cashback. The first time I had to write and resend the order, the second time they did NOT credit it to me. I will no longer order online.
HI! We are very sorry that you had a negative experience using our service. The manager will write to you in the "Help" section of your account.
First experience with Letyshop to which I would give 10 stars... I also had a good experience with Douglas, quick accreditation. Wonderful experience!!!!
Letyshops is as always reliable and precise, an unsurpassed site! The assistance is super precise and even gave me cashback from his own pocket to reimburse me for the cashback lost by the Douglas site which did not credit anything on both orders placed in his shop (exactly following all the rules for receiving the cashback) and gave no answers to the assistance which moved promptly. 5 stars for letyshops 0 stars for Douglas
It was a pleasure helping you!
LetyShops is reliable and available for assistance. But Douglas has never credited anything, the LetyShops assistance service has always tried to contact the shop and received no response. I have already placed more and more orders and despite Douglas's carelessness, LetyShops has taken charge of the disservice by refunding a small part of the cashback. I will continue to use LetyShops as it has always worked with other sites, but I will think twice about buying from douglas
Greetings!
We are very sorry for the bad impression you have had with the Douglas IT store.
LetyShops does not collaborate directly with the shop. We have waited a long time, but unfortunately we have not received any response regarding your order. In order not to make you wait any longer we have compensated the maximum amount of cashback that we could compensate from our own funds.
We hope that our manager's released recommendations will help you fulfill the cashback of your future orders without any problem.
Sincerely, LetyShops team
