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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

  1. Заказы через email-рассылку YVES ROCHER.
  2. Заказы из печатных каталогов через сайт YVES ROCHER.
  3. Заказы с использованием купона.
  4. Заказы в рамках программы «La lettre».

Условия акций магазина могут меняться в зависимости от источника перехода.

Reviews on YVES ROCHER RU (144)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.12.2018
I became a client of the store relatively recently, but I have already made three orders, because my eyes are manager and my hands are raking. Unfortunately, only the second and third with a cash back (I would know before ...). Prices, frankly, are rather big, but the quality is excellent. Send orders quickly, without delay. Everything is soundly packed. The only wish that I would like to express is that packages with the store logo should be put in the order. But you never know, left without a package for a large order ...) The first cache back-up was displayed in LetyShops LK about half an hour after placing the order. The order arrived in my city on December 01, I received it on December 05. The cash back has been confirmed and credited to the account this morning. So for now, I am happy with everything and recommend the store!
The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

I placed an order through Letyshops, but the cashback was not confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Good afternoon!

Thanks for the feedback.

The reward may not appear if third-party promotional codes, discounts were used in the order, our recommendations on checkout were not followed or the conditions of the store were violated. To find the reason for the loss of remuneration, we created an appeal to the care service. It is important for us to get your answer for a detailed review of the situation. You can familiarize yourself with the appeal on the Help tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.11.2018

Delivery by courier for more than a week, couriers are constantly confusing something in the address and can not deliver the goods, shame, mess and mess. The store puts everything on the DPD delivery service. So why cooperate with her then? I do not advise anyone to contact them.

There was also a technical failure and the order was simply simply lost .. Until I called them and reminded them of their existence.

The review was translated from Russian using Google Translate. Show original Show translation
13.11.2018
Made an order through letishop. A notification about the calculation of the cache back immediately came to the mail. No deferrals or excuses. It remains to wait for the order.
The review was translated from Russian using Google Translate. Show original Show translation
26.10.2018

Already 3 times I made an order through Letyshops, and never once came cashback, cheating !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

Hello, Yana!

Thank you for reporting the situation.

It is unfortunate that cashback for purchases was not credited. The most common reason for loss of remuneration is a violation of the conditions of the store, namely: placing an order via the YVES ROCHER email newsletter or from print catalogs. To resolve the issue, an appeal to the care service was created. We hope to receive an answer on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2018

Freeze out simply. I made an order, I didn’t receive any letters confirming the order by mail, I wrote to the chat after 4 days. The chat replied that there was a technical failure and the order did not go through in the system. I ordered a second time and clarified in the chat whether everything is in order, to which they answered me that there was a technical failure and the order did not pass in the system!

The review was translated from Russian using Google Translate. Show original Show translation
20.10.2018

Hello Anna!

Thank you for your feedback.

We are very sorry that there were difficulties in making an online purchase in the store. We hope this will not happen again in the future. We noticed that the cashback for this order was successfully displayed in the Letyshops account. If you need help, please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

First ordered, there were stocks. Paid, expected an order. After 3-4 days, I wrote via chat to find out my tracking number, to which I received an answer that for technical reasons my order did not go through. It's a shame that they didn’t even report it. If I hadn’t asked myself, I probably would have expected it. This attitude was very disappointing. Although I like cosmetics.

The review was translated from Russian using Google Translate. Show original Show translation
26.08.2018

I do not understand negative reviews !!! In YVES ROCHER RU delivery is fast, cashback is charged and rather big, depending on the order, of course. I am happy with everything, thank you))) I recommend both the YVES ROCHER store and the LetyShops cache back-up.

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2018
Cashback confirmed by the store after about 4-5 weeks. I didn’t even hope already :)) Great service, thanks!
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

I have been ordering for many years in the Yves Rocher online store. The store is always in no hurry to confirm the order. But anyway, confirmation comes. More than once I contacted the Letushop support service. The staff are very kind and friendly. Always try to help.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018
I don’t understand those people who are always dissatisfied with something. Wonderful store, wonderful letyshops, everything is fine. Cashback accrued on time. I have been making orders at Yves Rocher for a long time, but it’s a pity that I only recently found out about letyshops.
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2018

Refusal to cashback !!! And the amount is not small - more than 2500 rubles !!! I made an order, paid immediately, did not refuse, but the cashback store rejected. Very unpleasant!!!! I won’t buy anything else there. I hope the care service will sort it out. I do not recommend the store: it was collected for a long time, it was sent for a long time and as a result it was refused.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

Hello, Tatyana!

Thanks for your feedback. We sincerely hope that in the future you will not encounter similar difficulties. To make you feel our support, we have resolved the issue of accruing cashback.

Write if you have questions or need help. Enjoy your shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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