Purchases at ВашВелосипед with cashback in Netherlands

Hello Dmitry!

Thank you for sharing your shopping experience.

It is unfortunate that you have this impression. According to the data from your personal account, you have several orders from this store. In one of the orders, the cashback is credited, in the second, it is still awaiting transfer.

If you have any difficulty using our site or charging cashback, be sure to let us know. Do our best to help.

We hope your future purchases will be pleasant and profitable.

Respectfully,
LetyShops team

Good afternoon, Vasily!

Thank you for your response.

We analyzed the situation. Unfortunately, the answer of the partners in your order is really negative. We were informed that cashback was credited to another source. We hope such situations will not happen again.

In order to reduce the chances of non-cashback, we recommend that you read our recommendations: https://letyshops.com/pravila.

The cashback for the order was credited to you with a bonus from the company's funds 05/12/2018. Please check the accrual in your account on the tab "Orders and Finance". There will be questions - write, we will be happy to answer.

Respectfully,
LetyShops team

Hello, Basil!

Thanks for writing to us. We will surely help to understand the reason for not earning a cashback and will do our best to resolve the issue. An appeal to the care service has been created on your behalf. You can respond to the appeal through the "Help" section of your personal account.

Waiting for your answer.

Respectfully,
LetyShops team