Hello!
Thanks for your feedback. We are very sorry that you had such a situation.
Unfortunately, when using promotional codes, cashback may not be credited. For this reason, we have placed this information in the rules for purchases with cashback.
The manager with whom you corresponded in the appeal has already contacted our partners to resolve your issue. As soon as we receive up-to-date information, we will immediately inform you in the appeal. We hope that the issue will be resolved soon.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Hello!
Thanks for your feedback. Cashback is usually credited to the balance after the store makes sure that you are happy with the purchase and does not return the product. Each store has a certain period during which order information is processed.
You can see the approximate date of cashback confirmation yourself in your personal account in the Orders and Finance section by hovering your mouse over the question mark next to the order status.
If you have any questions or suggestions regarding the work of our service, please contact us. Have a good day!
Best wishes,
LetyShops team
Hello!
Thank you for your feedback. Indeed, the promotional code expired on 06/30/2017. The TOMTOP online store provides a large number of different promotional codes, we really hope that you can make a profitable purchase with a different promo code.
If you have questions and suggestions about the work of our service, be sure to write. Have a good day!
Sincerely,
LetyShops team