A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
They don't deserve a single star. Temu scammed me out of 57,000 Chilean pesos and they don't deliver the orders and then they don't refund me. I know that with the money there is an agent called Christopher Pablo and he denies the refunds. That guy is a scammer.
It is quite unfortunate that new customers are rewarded more than regular customers when it should be the other way around.
Can you also get cashback if you order via the Temu app?
Hello,
According to the Temu store terms and conditions, cashback will not be credited for orders placed via the Temu app: https://i.imgur.com/7cA6omt.png.
So to get cashback, please use the browser version of the website.