Purchases at Temu with cashback in Netherlands
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (450)
Therefore, we publish only our customers' reviews.
- Argentina
- Australia
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- Italy
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- New Zealand
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- Other country
- Peru
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- United Kingdom
The situation is as follows... There was a "hot cashback" of 26% for "new buyers". CONDITIONS were only - to be a new client of Temu. My mother registered in this application and wanted to buy a product for herself. I remembered that there is Letishops and went through my app to my mother's page and she ordered the product. Although she doubted this application for a long time, because the same product was cheaper on AliExpress. She only paid $5 for delivery. I said it's okay, I'll pay off the delivery with cashback. The product itself was $19. In conclusion, I am charged not 26%, but 6% cashback. And the Letyshops employee said that I should also have a new Letyshops page - where in the TERMS AND CONDITIONS IT WAS NOT SAID!!!! And they also began to attribute everything to the fact that Temu does not like it, that new pages are created for the sake of hot cashback. Did you yourself understand at all how you drove away when you wrote such nonsense? ))) Thank you very much! You ruined the mood for me and my mother.
Good day!
We are sorry that you had a negative experience.
The store sees that you have not come for the first time, so it credited cashback as if it were an existing customer.
Agree, this way you can create many new accounts to get big cashback.
Therefore, we advise you to register a separate account for your mother in the future, and only you to buy from yours
Pros: many products, many discounts. Cons: the order can be made for a minimum amount of 10 dollars, there is actually no dispute mechanism, as on Ali - only the return of the product; with cashback, as has been written many times - trouble, turtle. BIG PLUS - fast delivery and money back guarantee. When I made my first purchase, I got huge discounts. There are no shipments during the month. I canceled the order, the money was returned the next day. I already forgot about it, and it came a month later. It turns out, I received a gift.
Hello!
Thank you for taking the time to share your experience.
Happy shopping!
The minimum order is 400, while in Ali it is possible for any amount. Cashback is already pending for the third month. Many dubious offers. And now the cashback on the second order is only 6 percent. Ali is promoted to 15. At first I was surprised by everything, now there are many negatives.
Good day!
Of course, you have the right to choose a more convenient store for yourself.
We hope that the partners will soon transfer the reward and the cashback will be credited as soon as possible.
Happy shopping!
how to get your cashback
Hello!
Cashback for your purchase is pending. As soon as the partners transfer the information and the reward, it will be confirmed.
You can follow enrollment deadlines in your personal account.
In the meantime, you can continue to enjoy shopping with cashback!
