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Don`t forget about Cashback shopping rules

Purchases at Tele2 with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 70 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 120 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк начисляется за:

- оплаченную и активированную сим-карту (в заказе может быть не больше 3-х сим-карт; кэшбэк начисляется за весь заказ, а не за каждую сим-карту);
- заказы, где не более трех сим-карт на один номер телефона;
- заказы, где не более трех сим-карт для получения в одной точке выдачи.

 

Количество заказов с кэшбэком ограничено: не больше 3 в месяц от одного пользователя.

 

Кэшбэк не начисляется за сим-карты, активированные в течение 20 минут после оформления заказа.

Кэшбэк за заказы, оформленные сотрудниками магазина для третьих лиц, будет отклонен.

 

Внимание! Уважаемые пользователи, обращаем ваше внимание, что после оформление заказа, сумма кэшбэка может отображаться неверно. Но при подтверждении (сверке) заказов кэшбэк изменится и посчитается по правильной ставке. Приносим свои извинения за неудобства!

Reviews on Tele2 (75)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
14.09.2018

Partially received a cashback and withdrawn, now they are asked to provide checks for payment. Instead of the initial 30 days of processing, 53 days have passed. KB for 2 orders has not been received. I do not recommend anyone to place orders at Tele2. They apparently "freeze" with payments, and Fly all believes in them ...

The review was translated from Russian using Google Translate. Show original Show translation
14.09.2018

Hello!

Thanks for the feedback left.

We are also displeased with the misunderstanding. We will try to help.

At the moment, information from order partners has not yet been received. Please send us documents confirming the payment of orders, we will solve the issue of crediting cashback.

Thank you in advance for your open response.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.09.2018

I bought several SIM cards in accordance with the rules. After 35 days, 3 out of 5 orders were confirmed and credited to the design bureau. I filled out a request for withdrawal, but I did not receive any money after a week of expectations. The support service reported that orders are being checked with a partner and have not indicated any deadlines. Dear LetyShops, why are you working with such a partner as Tele2, if they are so optional and in every possible way try to “cut off” payments. Is it really so difficult to prescribe clear conditions so that such situations do not arise. I do not recommend purchases in Tele2, KB will wait a long time and not the fact that they will pay.

The review was translated from Russian using Google Translate. Show original Show translation
15.09.2018

Hello!

Sorry, please, for the situation. We have already sent a request to partners and are waiting for a response. As soon as we receive confirmation, the care manager Sergey will inform you of the result.

We apologize again for the inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.08.2018
Cashback was confirmed more than a month later, money was withdrawn) Thank you Letyhops!
The review was translated from Russian using Google Translate. Show original Show translation
31.08.2018

Fly is cheating with cashback for orders. it is written that the cashback is credited "For a paid and activated SIM card (no more than 3 SIM cards in the order)." In fact, cashback is credited for only one of the three sims. Moreover, they are motivated by the fact that it is allegedly indicated on the offer page.

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2018

Good afternoon, Denis!

Thanks for the comment.

We are sorry that you have such an opinion about the work of our service.

We always publish all the conditions for cooperation with partners on their pages so that users can evaluate the benefits of online shopping.

Tele2 store provides cashback for a paid order of SIM cards - 140 rubles. That is, not for each card, but for the general order, while there should be no more than 3 pieces. If there are 4 or more cards in the order, then the cashback will not be credited at all.

There will be additional questions - be sure to write, we are always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.08.2018

When you change the region from Moscow to any other, cashback is not charged. An appeal was created, a letyshops employee credited a cashback, since there were transitions and I described the situation. Unfortunately, because of this, the cashback was at the usual rate, and not increased on the day of the action. Employees letishops score 5 that understood the situation. BUT, as I can see from the comments below, the tele2 cashback is more often not credited than charged. The dual impression.

The review was translated from Russian using Google Translate. Show original Show translation
05.08.2018

Hello Maxim!

Thanks for the feedback left. Cashback from the Tele2 store is provided for all regions of Russia.

We have analyzed your appeal to the care service. Unfortunately, the link for the increased cashback was completed later than the fact of placing the order. We were also informed that the reward for the order was accrued to another partner. To avoid the risk of such situations in the future, please disable third-party extensions in the browser or use a clean browser where only our extension will be installed.

Maxim, we sincerely hope that such situations will not arise in the future. If you have questions or need help, you know how to contact us.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.08.2018
Izi enrolled, brought 500, I’m waiting for another 600r, THANKS TO YOU FOR YOUR CASHBACK, THEY VERY WARM HEAT OUR WALLETS)
The review was translated from Russian using Google Translate. Show original Show translation
27.07.2018

In St. Petersburg there is a cashback. But instead of expanding in chrome, it’s better to activate the link directly through the latiops site. When I did so, the cashback appeared. And in the first case, no. Such are the things.

The review was translated from Russian using Google Translate. Show original Show translation
07.08.2018

Good afternoon!

Thank you for reporting the loss of cashback.

We created a call to the care service to help you figure this out. We will be glad to receive information about the order on the "Help" - "My Calls" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.06.2018

Oh - oh, I wrote a bad review, and then I saw that the cashback is waiting for confirmation !!! .... something I missed earlier. Sorry, do not post a review! wait for enrollment!

The review was translated from Russian using Google Translate. Show original Show translation
26.06.2018

Hello Irina!

Thank you for writing to us)

We are sincerely glad that the cashback has been successfully displayed in your personal account. The previous review has already been removed from publication.

There will be questions and suggestions on the service, be sure to write.

Enjoy your shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.06.2018

Cashback is available only in Moscow and all. When choosing any other city, it is not. Great offer!

The review was translated from Russian using Google Translate. Show original Show translation
15.06.2018

Hello!

Thanks for the comment. Cashback from the Tele2 store is provided for all regions of the Russian Federation. If you made a purchase in this store, but the cashback did not appear, be sure to inform our care service. We will help to resolve the issue.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.06.2018

For most purchases, the cashback was rejected. Provided screenshots of orders, photographs of contracts for SIM cards to the care service. As a result, they referred to the fact that the sims were not activated upon purchase. No matter how! Employees of tele2 do not give SIM cards without activation, referring to some of their own rules. I showed a screenshot from my account, where you can see the charges and actions with the sim on the day of purchase, i.e. it is clear that the sims are activated. To no avail. I do not recommend !!!

The review was translated from Russian using Google Translate. Show original Show translation
09.06.2018

Hello Anna!

Thank you for your comment. We are very sorry that the cashback for orders has declined. Regarding your question, we wrote a request to partners. Unfortunately, we received a negative answer. For our part, we partially credited cashback as a bonus.

Anna, we wrote another request to the store. If we manage to get a positive response, we will contact you immediately.

Thank you for shopping with us)

Respectfully,

LetyShops team

The review was translated from Russian using Google Translate.
08.06.2018

Do not fall for tempting numbers. Tele2 does not pay anything. First, it states that the conditions are not met, then they say that the SIM card was not activated in the cabin (although it was), as a result, you will see the money if you are very lucky.

The review was translated from Russian using Google Translate. Show original Show translation
08.06.2018

Hello!

Thank you for your feedback.

We have analyzed your account. We have the opportunity to contact partners for rejected cashback. For this we need some data from you. Therefore, we created a call to the care service on your behalf. We will be glad to receive your answer on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2018

The store cheated, cashback was not paid for 15 SIM cards.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Hello, Eugene!

Thanks for the feedback.

Perhaps the store regarded the activity from your account as a wrap-up, as the cost of orders is several times lower than the amount of the reward.

We see that on this issue you have an open appeal to the care service. Please provide the documents that confirm the purchase, we will send a request to the store and will definitely try to help.

We will wait for feedback.

Respectfully,
LetyShops command

The review was translated from Russian using Google Translate.
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You're a bit late unfortunately :(
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