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Don`t forget about Cashback shopping rules

Purchases at Старая Ферма with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 60 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Старая Ферма (34)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
30.11.2019

The transition from letishops to the store website does not work. more precisely, he throws it to the site, I make an order. even a cashback "on hold" is displayed, but in the personal account of the store (and in my mail) there is no information. I call the store, ask, they say: there is no order from you. miracles of the number of orders that no one except me and LS sees: Order number: NF-712946 from 30.11 Order number: NF-712938 from 30.11 Order number: NF-711863 from 29.11

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Hello!

Indeed, we see a cashback for orders in your personal account. We recommend that you contact the store again. Unfortunately, we do not have data on the availability of information on the order in the personal account of the store.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

The prices are average, they ship the goods pretty quickly. Cashback was in the waiting status of 50 days and credited in a smaller amount. It is rather strange for regular customers to credit at a lower rate and not to inform about it both during the order and during the entire waiting period. The question is probably to the Old Farm and Letyshops, why so.

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2019

Good afternoon!

Partners transfer more commission to attract new customers. We have not forgotten about the regulars and charge cashback :) We recommend that you familiarize yourself with rates before placing orders. They are published on the page upon transition.

Apparently, the partners took more time to process the data. If cashback is not credited on time, please report to the care service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.10.2019

accrued cashback, but for some reason less than promised (

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Good afternoon!

Victoria, the cashback amount has changed when credited. The percentage of orders at Old Farm depends on whether you have previously made purchases in the store or not. According to information from partners, you are a regular customer, that's why the cashback was credited at a base rate of 1.5%. Created an appeal to clarify the information. Unfortunately, we did not receive your answer :(

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.09.2019

good store. the cashback hung for a long time "waiting", sent a screenshot of the order to LetyShops - enrolled.

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2019

Good afternoon!

Natalia, partners need time to process and transmit data on order. The average waiting time for credits for purchases at Old Farm is 30 days. Cashback can be confirmed both earlier and a little later :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2019
A good store, but repeatedly faced with the fact that the goods presented on the site may be out of stock. Operators constantly advertise something. Day-to-day delivery only for money regardless of the amount of the order.
The review was translated from Russian using Google Translate. Show original Show translation
05.09.2019

The store is very good, I buy cat food constantly.

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2019

I constantly buy feed in this store, cashback is activated, but for some reason they did not pay.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2019

Hello, Edward.

If the cashback does not appear, you need to do something about it :)

We have created an appeal on your behalf to understand and help. You can answer through the section of your personal account "Help" - "My appeals". Waiting for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.04.2019
I have been ordering for several years. The assortment is very large and there are those positions that almost no one carries. Not only that, they are also at very good prices. Delivery from 1000 r. free, there is a pick-up warehouse (but this is a warehouse with all the consequences). Cashback works properly.
The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019
Delivery can be from 1000 and free to do.
The review was translated from Russian using Google Translate. Show original Show translation
01.04.2019
I love this store for good feed prices and ongoing promotions. I am very glad that we added delivery on Saturday and payment by bank transfer without increasing the cost of the order. And thank you very much for the bonus with Tinkoff.
The review was translated from Russian using Google Translate. Show original Show translation
31.03.2019

There is no cashback! There is a transition to the site, but in anticipation of cashback did not appear. Order No.NF-471413 dated 03/29/2019. It seems like I want to give, I want not to give! The food that I order there can be taken elsewhere.

The review was translated from Russian using Google Translate. Show original Show translation
10.04.2019

Hello, Dmitry!

Thank you for reporting cashback.

We created an appeal to the care service to understand the situation in more detail. We sent a request to partners. We hope that we will soon receive an answer and find out the exact reason why the cashback did not appear. The manager will write to you about the results. Cashback was compensated until partners received a reply :)

There will be questions - please contact. Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2019
At a time when purchases in online stores are made in one click, go through the registration procedure and wait until the manager deigns to call back to say that the product that is hanging on the window is temporarily absent - this is a step backward in sales technologies. By the way, for the first purchase, cashback was not received.
The review was translated from Russian using Google Translate. Show original Show translation
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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