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Don't forget about Cashback rules and advices

Purchases at Спортмастер with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется:

- за подарочные карты и не учитывается в сумме заказа;

- за заказы, оплаченные бонусными баллами (даже частично);

- за заказы сделанные в мобильном приложении Спортмастер (Android или iOS).

 

Обратите внимание! Кэшбэк начисляется на сумму заказа без учета бонусов и скидок.

 

Кэшбэк по Спортмастер предоставляется для жителей России.

 

Больше информации про магазин смотрите в статье Путеводитель по Спортмастеру.

Reviews on Спортмастер (240)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
26.12.2018
Happy LetyShops !!! I ordered something like a jacket in a sportmaster for 16k. Well, somewhere the cache was 600 rubles.
The review was translated from Russian using Google Translate. Show original Show translation
25.12.2018

Good afternoon, once again, it’s enough to write a formal reply and decide the question of confirming orders made from 10.23.18 to 11.11.18 with the Sportmaster. My friends and I have many accounts and do not need to analyze them in order to understand that the last massive cashback charge was on the night of 11/09/18 with confirmation of orders until 10/23/18 and then you keep complete silence. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2019

Hello Vladimir!

Thank you for your feedback.

We are waiting for confirmation of orders from partners. As soon as we receive the information, the cashback will change to the “Enrolled” status. We understand how unpleasant the situation. We hope it will be resolved soon.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.12.2018

Here Lety write that they are waiting for confirmation of orders from partners. Lety are you serious? They have delayed this confirmation already for 3 weeks. Why can't you contact your partners and ask them a question when there will be confirmation !? Before people, you need to somehow report back, and not to waste time, people trust your company! I already don’t believe that there will be a payment for completed orders! And in the end I was very upset by LetyShops !!! Because to see how it happens in life, everything will be reduced to the fact that all this will hesitate! And I am also disappointed that Lety only said that oh oh everything will pay for orders before 11/07/2018 And where is it? Only by canceled half the orders! And honestly that it was disappointing that you write to the people in the reviews guys write to us in support, we will help you to solve the issue. Why help pointwise? Solve the issue globally make your partner confirm and pay for the orders placed! And if you can’t do that and don’t call them partners if you respect yourself !!!

The review was translated from Russian using Google Translate. Show original Show translation
24.12.2018

Good day!

Thanks for your feedback.

Change of cashback status is based on information from partners. Deviation may occur if the order was not redeemed, the conditions of the store were violated, or the recommendations on how to make a purchase with cashback were not followed. We sent a request to partners for further details. We are waiting for their answer to resolve the issue.

Analyzed your account. At the moment, not a single purchase has been made from it. Suddenly there will be difficulties with getting cashback, be sure to let us know, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.12.2018

It was already 53 after the purchase, so the cashback was not confirmed by the sportmaster (

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2019

Good day!

Thanks for the information.

Unfortunately, have not yet received confirmation of orders. To address the issue created an appeal through the section "Help". We will be glad to hear from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.12.2018

Hello. Be careful with Sportmaster in Ukraine. Made an order in the Ukrainian Sportmaster - no cash back credited. While contacted the support service. There is information that Sportmaster may not charge cashback for Ukrainy users. I think that I will pay for the order only after charging the cashback, or will refuse the order altogether if such a whistle has gone.

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2018

Hello!

Thanks for the comment.

Cashback from the Sportmaster store is provided only for residents of Russia. This information is published on the store page on our website.

There will be questions - write, we are in touch. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.12.2018

I noticed that you process and charge the Sportmaster cashback spasmodically, please give the date of the final cashback for orders in Sportmaster issued before 07.11.18, I like your previous client while I wait and wait. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2018

Vladimir, hello!

Thanks for the comment.

Cash back is automatically credited immediately after the partners confirm the reward for orders. We are waiting for information update together.

If the maximum time of admission has already passed, please contact our customer service, we will be happy to help.

Have a great day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2018

They wrote that for those orders that were made before the change of conditions by the Sportmaster store, cashbacks would be credited in a regular manner, it took more than 50 days - it was not credited. He created an appeal, at first one manager answered, then another began to demand screenshots of all orders, although all cashbacks are displayed in the LC. Turned into an online chat - the same thing. A penny worth your words, dear service "CARES" of customers.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Hello Sergey!

Thanks for the comment.

We will help in the situation, but for this you need data on orders. We do not have access to your personal data, so we ask you to provide screenshots of orders from your personal account of the Sportmaster store, which’s cashback is not yet credited.

We will be happy to resolve this issue. We are waiting for information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2018

Many orders were rejected, and redeemed. And contacting Sportmaster with the service of care does not work, I write 3 times and no matter how it is.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

Galina, hello!

Thank you for reporting the situation.

We have received your appeal. The manager has already taken him to work and will return with an answer within 24 hours.

Do not worry, please, we will do everything possible to understand the reason for the rejection of cashback and solve the issue.

Thank you for shopping with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.12.2018
It is a pity, because it is the combination of cashback and bonuses that provided the consumer attractiveness of this store.
The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

I thought to start shopping in a sportmaster with fly, but 30% of the bonuses are tastier! almost 4000. In the summer, the bike was taken with 10,000 bonuses! Obviously such a cashback on fly is inappropriate. Sorry.

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Only a madman will buy something in Sportmaster under the new conditions ((Feel the difference .. 30% bonuses in Sportmaster or 2.5% cashback in Leti. Where is the logic? Probably, Leti should remove the link to Sportmaster from its large range .. from political and moral points of view it will be more correct! I support this comment, I called the hotline and they confirmed either E-cash or E-balls ...

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Hello, Alexey!

Thanks for the comment.

That's right, for purchases in Spormaster either cashback is provided, or bonus points are applied. We published this condition on the Sportmaster store page so that our customers always have the opportunity to read it.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2018

Only a madman will buy something in Sportmaster under the new conditions ((Feel the difference .. 30% bonuses in Sportmaster or 2.5% cashback in Leti. Where is the logic? Probably, Leti should remove the link to Sportmaster from its large range .. and moral points of view it will be more correct!

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello, Alexander!

Thank you for sharing your opinion.

In the Sportmaster shop, orders are issued by a large number of users who want to receive a cashback. We believe that it is dishonest to deprive our customers of the opportunity to make purchases at the Sportmaster store a bit more pleasant.

You can use the type of discount (bonus points or cashback) that will be most beneficial for you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.