Purchases at Sinsay UA with cashback in Netherlands
Зверни увагу!
- Кешбек не нараховується за покупки в додатку Sinsay на пристроях iOS.
- Кешбек нараховується тільки за покупки з української версії сайту (sinsay.com/ua).
- Під час онлайн-оплати в іноземних магазинах може відбуватись подвійна конвертація, у звʼязку з чим, фінальна сума оплати може збільшитись.
- Кешбек зараховується у валюті, яка була обрана при реєстрації у LetyShops і конвертується за курсом нац.банку твоєї країни.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 90 днів після здійснення покупки.
Reviews on Sinsay UA (181)
Therefore, we publish only our customers' reviews.
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Tell me if cashback is accrued upon receipt of payment?
Good day!
Yes, you can pay on delivery =)
When buying online, there is a high probability that you will be sent a defective product that could not be sold in the store. I made an order twice and both times the product arrived defective. They also sent a product made of synthetics, although the specifications indicated cotton. And I also received a leaky T-shirt from this store. Cashback is not calculated automatically, both times it was necessary to open a dispute. The first time was positive, but the cashback was credited three times less than it was needed, and the second time the cashback was refused at all.
Good day!
Unfortunately, partners refused to pay cashback. We managed to find out that the order is not registered with our service.
This could happen for the following reasons:
- use of third-party extensions;
- switching to other tabs during order placement;
- transition to advertising banners;
- Use of third-party promotional codes;
- adding products through a link from another site.
Next time, please record the purchase process on video and send it to our managers in the "Help" section. Let's try to analyze.
I made the first order on November 19, and the second on October 31. Both cashbacks have not been credited, they are still looking for them (it has been a month since the 1st order). The store itself has an interesting assortment, almost everything from clothes fit, the delivery was on time. Let's see how the cashback issue will be resolved, so not the highest rating yet.
We are waiting for a response from partners together with you!
When is the increased cashback planned this month?
Good day!
Unfortunately, we do not have information in advance. Stay tuned for updates.
Placed an order after switching from you at 19.26, but the Sinsay website shows the time of receiving the order as 18.26, why so? Because the store is from Poland? Can this affect the calculation of cashback?
Don't worry, it won't affect you. Cashback has been displayed, we are waiting for enrollment.
Good afternoon, can I have the sensei hotline number?
Good day!
There is a mail - support.ua@sinsay.com.
For some reason, the application does not go to the sinsay application?
Good day!
So far, we do not receive rewards for purchases in the IOS application, so the transition leads to the store website.
Good morning! I wanted to place an order with 20% cashback, but did not complete it, and when I went back to finish the purchase after all, the increased cashback is no longer displayed. Tell me, please, can you no longer use the 20% cashback?
Good day!
The promotion is valid for 10 hours from the moment of activation. We see that you now have an active promotion, so you can safely go shopping.
Happy shopping, Elena!
My order was canceled immediately, I couldn't even complete it... accordingly, the coupon with the sensei was lost. The pre-order, when it was not from letishops, went fine. So far this app has done worse than nothing.
Good day!
We do not affect the order itself, we only show the store that you came from us, for which the store gives a reward.
There is another reason, we advise you to contact the support of the store.
Good day I ordered a bag and paid for it, but nothing was sent to me, and no messages were sent. Please tell me, can I get a refund?
Good day!
Please contact store support.
