An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
All perfect! The package arrived on time and with everything you ordered. Optimal.
Thanks for your trust.
He placed 1 order and he gives me the price they took for cashback and it is 13 but not even a product that I bought has this price. The order was 17 in the end with all discounts and the product was 15. I feel very cheated for buying in 2 different stores on this application. They didn't even give me back €12 for miravia, they gave me a €3 one
Hello!
Cashback is paid on the net value of the product, excluding VAT, all other taxes and charges and any additional costs such as delivery and shipping, points applied, etc. Regarding the case with Miravia, we have already credited you the difference for the promotion to the balance.
All the best,
the LetyShops team
I made the purchase and within minutes I already had the cashback pending, the only drawback I can say is that it takes a while to validate it but everything else is great!
Hello!
We thank you very much for sharing your opinion ❤ SHEIN has its own cashback confirmation deadlines - 90-140 days. In case your cashback is not confirmed until the date indicated in your personal account, do not hesitate to contact us through the “Help” section.
All the best,
the LetyShops team
I just placed the order and I hope the cashback is credited!
Everything is fine!