I placed an order on April 16, yesterday I looked at the status of the order and it appeared to me that it was pending arrival in Spain, today I have gone to see the status of my order and nothing appears, that is, it appears to me as if I have never requested any request. Help!!!
To resolve this situation please contact SheIn support. We hope they will help you very soon.
If you have any other questions write to us.
I cannot track my order on shein, nor do I receive a refund
Thanks for writing to us.
To solve this problem, we recommend you contact the SheIn store support service. We hope that the problem will be solved as soon as possible.
You have a good day.
It will not let me use the free shipping code that they give in the live of Mexico
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Please try to contact SheIn store support for more details. We hope the situation is resolved.
If you need anything else, please let us know. We will try to respond as soon as possible :)
Have a nice shopping!
This is almost the only Chinese store that, for some unknown reason, does NOT work with Ukraine.
The problem is that the app won't let me pay by PAYPAL, I have to go to the web
Thanks for your opinion.
We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please reply to our manager, we will be happy to reply and help.
You have a good day!
Practice: a good assortment, I make orders for 10-15 rubles at once. At the same time, free express delivery. A week before the MO arrives. The order is formed on average 3-4 days, so from the moment of payment I get it in 10 days. 4 orders in the store, 4 fully accrued and then confirmed cashback. Nice, stable, no scam. recommend! *** Follow the recommendations and you will be happy))
The store is great. But cashback is not credited.
Thank you for reporting this issue.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the request and respond through the "Help" section of your personal account, the "My requests" tab: https://help.letyshops.ru/hc/ru/requests .
We will wait for information from you. Have a good day!
The SHEIN store threw me for 10 thousand rubles, they sent a terrible product that costs several times cheaper and I sent the parcel a refund, paid 2000 thousand for the postage, then started a correspondence with the store and they all complained that there was no parcel, although it was tracked to China, then they offered me 80% of the amount of the parcel they can return to me, I agreed, for 7250 rubles, and they sent me 1933 rubles and said that the parcel was lost. And I lost such a sum of money, this is how they cheat, you can’t return them and you cannot buy from them and don’t return money, I’m in a state of shock. I don’t know what to do, do they really have no government?
Thank you for your feedback. We are very sorry that you are faced with such a situation. Your review will definitely be passed on to the store representatives. Our partners will take measures so that such situations do not arise in the future.
If you have any questions or wishes, write. We will be happy to answer you.