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Don't forget about Cashback rules and advices

Purchases at Romwe with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Romwe (8)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
23.08.2019

I have placed two orders and it will be a month and I have not received my cashback

The review was translated from Russian using Google Translate. Show original Show translation
23.08.2019

Good afternoon!

To understand the reason why a commission is not charged, we create a consultation in the service department. You can find it in the "Help" section in your personal account. In addition, the message was duplicated from the email support@letyshops.com. Please answer in any convenient way. We are waiting for an answer to help you as soon as possible.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
05.08.2019

I placed my order, I paid and they already sent it, but the cashback was not credited, I sent a message to LetyShops and there was no response. Very bad customer service.

The review was translated from Russian using Google Translate. Show original Show translation
06.08.2019

Good afternoon.

Unfortunately, we have not received any request from your account. Do not worry, please, we will help you solve your matter. We have already created a consultation in the service department. You can find it in the "Help" section in your personal account.

We look forward to your response.

The review was translated from Russian using Google Translate.
19.07.2019

I placed an order more than a month ago and they still haven't given me the money.

The review was translated from Russian using Google Translate. Show original Show translation
19.07.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your answer

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.04.2019
It works, I already made two orders to romwe with LetyShops and the first one they already gave it to me although it took a week or a little more since it came to me. I recommend
The review was translated from Russian using Google Translate. Show original Show translation
24.09.2018

I have been waiting for two orders for more than a month, but there is no cashback, unfortunately

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2018

Hello!

Thank you for your comment.

It’s unfortunate that the cashback for orders was not fixed. We really want to understand the reasons for the loss of rewards and do everything possible to eliminate them. Therefore, we sent a request to partners.

With the shop we work not directly, but through a special affiliate program. In this regard, communication is a little complicated. Your appeal is kept under control by the care manager. As soon as information is received from partners, we will report the result and do our best to resolve the issue in your favor.

Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.05.2018

Disgusting! I’m waiting for a month and a half of accrual and it’s still not there! ”Although I’ve already withdrawn it to another cache resource!

The review was translated from Russian using Google Translate. Show original Show translation
22.05.2018

Good afternoon!

Thanks for the comment. At the moment, remuneration for the order is pending, since the Romwe store has not yet confirmed its crediting. The change in cashback status occurs immediately after the store credits a reward, which you might notice from the already successfully credited cashbacks for your orders.

Time for crediting is necessary for the store to deliver the order, process the information and transfer it to our system. Each store needs a different time for this process. In order to tell our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) cashback crediting times on the page of each store.

Also, for your convenience, in your account you can see the estimated date of crediting cashback on order. To do this, simply hover over the question mark next to the status "Pending".

If you have additional questions, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.04.2018
very nice site
The review was translated from Russian using Google Translate. Show original Show translation
25.11.2017

Good quality clothing, especially sweaters and T-shirts.

The review was translated from Russian using Google Translate. Show original Show translation
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