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Don't forget about Cashback rules and advices

Purchases at М.Видео with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.7% Мобильная техника
1.35% Кухня
1.35% Кино и звук
1.3% Фото-Видео
1.3% Развлечения
1% Домашний офис
1% Дом и Забота о себе

Reviews on М.Видео (396)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
03.12.2019

I bought an iPhone for 131000r in October !!!! two months have passed, there is no cashback, letishops transferred 1000r for mvideo, while disassemblies are going on, but something has taken a very long time.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Good afternoon, Lily!

Viewed information in circulation.

For your order, a request was sent to partners to find out the reasons for not charging cashback. The manager keeps the issue under control. As soon as there is an answer, he will report in circulation.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.12.2019

There are no questions to the MVideo store itself, an excellent store. But to LetiShops questions unfortunately appeared. It seems that letishops wants to embrace the immense, to take on a bunch of shops and services, and as a result the quality of service is lost. It is very unfortunate that the service was like ... It took about 1.5 months no cashback. In support of why, they are trying to explain to clients about non-payment of remuneration by partners, about some kind of delay of 10-12 weeks, offers to wait for something, etc. etc. Why do customers need to know this ?? The client sees what is written on the site, fulfills all the conditions of purchase and waits for a cashback, but in the end you have to "fight" and conduct correspondence with letishops to receive the promised. The client should not care about the “inner kitchen” or a third party, Letishops’s partners, it’s important for the client: I bought it through the service, through the service and received it !!! And some girls in support are not as attentive and polite as before. I am sure that all this plays a far from positive role for this service. PS: Personally, I have a long and warm relationship with Letishops, I wish them continued good stability and improved quality of work! I would like to continue to remain customers of this particular service!

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Good day, Andrey!

Familiarized with the appeal. We understand that the resolution of the issue has dragged on. After all, first you had to wait 30 days, since there was a chance that the cashback would appear with a delay, which was written about on the store page. Unfortunately, this has not happened. Therefore, we sent the request to partners. This will help to understand the reasons for losing cashback. We think that the user has the right to know what is happening with his application, and do not hide the fact that we do not work directly with stores.

You have been with us for a long time, which we greatly appreciate. Surely, you have more than once been able to make sure that the care service makes every effort to resolve the issue. We are waiting for the answer of the partners together and hope for a positive outcome.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.12.2019

It doesn’t open the basket, your letishops are tumbling

The review was translated from Russian using Google Translate. Show original Show translation
03.12.2019

Good day!

Earlier did not face similar difficulties. If such situations arise, we advise you to try to place orders from another browser or device.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.12.2019

I made an order as part of the Black Friday campaign, took a smartphone for 65 thousand, the promised cashback of 6%, of course, was not fixed, a little more than one percent was counted. I wrote to Fly’s support service, waited a few days, but did not answer. I did not take risks, the order was canceled and I made a purchase in another store and through another service. The percentage of cashback is lower, but at least it was honestly fixed as it should. He waited two months to receive an answer later that the cashback was not recorded by the partner, that the cashback was received through another service and so on, did not.

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2019

Good day!

It is a pity that the order was canceled.

The amount of cashback may not be displayed correctly during data processing. When enrolling, it will change. To warn users, added information on the store page .

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.12.2019

Cashback for purchases in Mvideo is not charged. I made three purchases within three months for a total of 50 tr All conditions are met. No cashback, no information about it in your account.

The review was translated from Russian using Google Translate. Show original Show translation
06.12.2019

Hello!

We have created a call # 1884647 to the care service from your account and are ready to help. As soon as a minute appears, please respond.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.11.2019

I bought a refrigerator, with a type of increased cashback on Black Friday, but there is no cache or any tickets to participate in the draw.

The review was translated from Russian using Google Translate. Show original Show translation
01.12.2019

Good day!

Be sure to figure out why cashback was not credited. Please expect the response of the care manager in an open appeal that is created from your profile.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.11.2019

Good day. Today we made a purchase in mvideo in the amount of almost 26 thousand, nothing appeared anywhere, maybe it will change yet, or else I’m watching here they write from 30 days, you need to wait for it to appear. I made an appeal already half a day passed silence did not even answer

The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

Mubariz, hello!

Please do not worry ahead of time. That's right, orders from the M.Video store can be fixed for 30 days.

Due to the fact that the number of requests has increased, our care service needs more time to process and transmit information. Your request will not be left without attention.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.11.2019

Good day! Why is only 0.75% credited for an order made by Segonda on Black Friday with a 6% cashback for buying an iPhone 11 128GB phone?

The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

Good day!

Do not worry, please, the cashback amount may change during processing and will be displayed correctly after order confirmation. For convenience, we registered this information on the page of M.Video's store.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.11.2019

People wake up. This does not work so many negative reviews. Stop feeding the fools.

The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

Hello!

The cashback for orders in the M.Video store is credited to the users balance. Yes, there are situations when cashback is not automatically credited under the influence of certain factors. Details about them were written in our recommendations .

Each situation described in the recall has its own context.
We hope you make your first purchase with LetyShops and your opinion will change :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.11.2019

Ordered iPhone 11 on 128GB for 65k. Instead of 2.21%, 0.98% is charged. “Dear users, we draw your attention that the cashback amount for an order in the M.video store can change during processing and will be displayed correctly after order confirmation.” - the order was confirmed immediately. I’ll probably refuse the order, there are more profitable options.

The review was translated from Russian using Google Translate. Show original Show translation
28.11.2019

Hello Dmitry!

During the processing of information on the order, an incorrect cashback amount may be displayed.
Such features of enrollment for orders in M. Video. To let users know about them, they posted information on the store page.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2019

I made an order through the application, and the cashback did not even appear

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2019

Good day!

We do not want you to be upset. You can solve the problem. Please reply to the request that was created through your account, the "Help" section. We wait :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.11.2019
cashback was recorded after 3 weeks. It was confirmed somewhere after 1 week. I was even surprised that they counted cashback. ++
The review was translated from Russian using Google Translate. Show original Show translation
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