Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Similarly to the two previous reviews, I ordered an X6 hot cashback in the amount of almost UAH 4,000, and Moo refused to pay. The service partially compensated me for it. The shop is only with me for the second time such a trick turns. And if you read the reviews, it turns out that this is in the order of things for them: (((
Good day!
Evgeniy, every day users make a large number of purchases in the Moyo store. Yes, non-accrual situations also happen, but their ratio to the total number of purchases is very small. People tend to share more negative experiences. This is our psychology :)
Partners may refuse to pay us a commission if the order was placed after switching from a mailing letter, for example. Also, the information about the referral source may change under the influence of third-party browser extensions. We see that the manager described in detail the factors in circulation. We hope that such situations will not arise again.
Sincerely,
LetyShops team
I do not recommend ordering in this store with cashback. They just don't want to give it to you, inventing some myths that you violated the rules of activating cashback. Thank you very much LetyShops for reimbursing the amount of cashback at your own expense. I will not order anything more in the Moyo.ua store, at least I will no longer buy hot cashback in this store, so as not to create additional difficulties for myself and the LetyShops service.
Hello!
We recommend that you still pay attention to the conditions of the store.
We sincerely believe that the tips will help in making future purchases and the situation will not happen again.
We were glad to help :)
Sincerely,
the LetyShops team
I made an order in the Moyo.ua store with a hot cashback for a good amount. At first, they lost my cashback, although I did everything according to the instructions (the green icon was on), after contacting, they threw a third and said that the store did not confirm the order, although the application says that the order was confirmed. The sediment remained ...
Good day!
Partners refused to pay us a commission, saying that the order was not registered with our service. The manager of the care service confirmed the cashback on the balance by crediting part of the amount.
We hope that the recommendations provided in the appeal will help to avoid similar situations in the future.
Sincerely,
LetyShops team
The idea of the store has changed dramatically. Last time I had to "knock out" cashback, because I made an order in advance and he did not show up (now it is noted immediately). This time I got an increased cashback and free shipping. Cashback was calculated in 35 days. Super! I recommend!
I liked the service of the store, everything is fast, clear, convenient site, called and reported all the nuances of the order, bomb! Cashback took off, but I sent a check and the cashback was charged, I hope it's from the store, not letishops at my own expense.
Hello!
Thank you for sharing your experience :)
The bonus was credited to the balance from the service. Reasons for rejecting cashback and recommendations for future purchases can be found in the help ("Help" section).
Sincerely,
the LetyShops team
Made a fairly large order, cashback did not appear, all the conditions of enrollment cashback complied with in full, there are no circumstances for its non-accrual (indicated separately before the link), transition and order made as needed, but technical support said that the store did not see the order was conducted through the letyshops service, although I am sure that I met all the conditions (not the first time I order and follow this). The amount of the order was large and just hot cashback, planned for a decent amount of cashback, and in the end, I "compensated the bonus from the company" in the amount of 450 rubles. (instead of 4000 as planned).
Good afternoon, Mikola!
We understand that you are upset. We tried to support with a bonus from the company, because we did not receive anything from partners for your order.
We sincerely believe that the recommendations will be useful in making future purchases, and the situation will not happen again. :)
Sincerely,
the LetyShops team
I received cashback on time. The money was withdrawn 10 minutes after the application. I recommend MoYo and LetyShops !!!
Good day!
Fine! You're welcome ;)
Sincerely,
LetyShops team
I made a purchase, cashback appeared immediately. I called the store and said that the confirmation will be from 1 to 14 of each month and the main thing is that 14 days have passed since the date of purchase. Those who complain that there is no cashback, then you are doing something wrong. LetyShops credited money 3 hours after the application.
Good day!
Thank you for taking the time to write about your experience of shopping with cashback :)
Happy shopping!
Sincerely,
LetyShops team
Made three decent orders. Cashback received for all. Wait a long time, but I'm used to it.
Good day!
Thanks for leaving a comment :)
Sincerely,
LetyShops team
I bought a monitor in this store for more than UAH 5,000. I got a discount with a burning cashback of 9%. Followed the link from the fly shop. Cashback was immediately displayed in anticipation, and now a month later, it was successfully confirmed to me. If you want to get cashback, then go to the site only through Lelishops.
Good day!
David, thank you for sharing your experience :) We are glad that they were useful.
Sincerely,
LetyShops team
Apparently, the only store from the list of Letyshops that does not count cashback ... I made 4 (!!!) orders and never (!!!) cashback was credited ... separately before the link), the transition and ordering is done as it should be, but "hop" - "cashback not found. contacted the store. Wait for a response within 3 months" ... while other stores such as Hello, Foxtrot . Aliexpress, Medicines 24 (those who used referral programs from Letyshop personally) - charge immediately and without problems and reminders. here - a difficult case ... Tell me, why exhibit for a referral program, so as not to fulfill the conditions ?! This affects the image of the store more than non-participation than positioning in such programs and attracting new customers through them ... There are no words, despite the fact that the attitude to the store itself was quite positive ...
Hello!
Ivan, currently orders that are issued with online payment are not automatically recorded. There may also be an error in data transmission.
Thank you for submitting applications in the personal account. We will send a request to the partners to resolve the issue.
Three months is the maximum waiting period. Most applications are processed faster.
Sincerely,
the LetyShops team