Purchases at Atida | Mifarma with cashback in Netherlands

I have no problem with the orders I place. Everything arrives in order and in perfect condition. The problem is with the LetyShops application. I constantly get errors when placing orders with this store. I don't know what the problem is but I'm seriously considering stopping using the app. It is an absolute annoyance to have to open requests for my Cashback because it does not recognize it.

I no longer even keep track of the number of times I have problems receiving cashback when buying in this store, making sure that it is active and that the conditions are met. In a previous order, Letyshops already had to take charge. There is ALWAYS some problem, not a single order from this store where I have not had to claim the cashback and in the last one for €42, they even denied it. If you don't want to give cashback, don't put your company in a cashback app, easy. For me they will not receive even one more euro, a client they lost, what they have

When making the purchase a free sample is activated, which is not indicated anywhere, if you accept that free sample the cashback is not given, what a way to deceive the customer. I am not going to buy more at any time a pop-up window appears to indicate this problem, I have been deceived.

Scam, they do not return cashback and products in poor condition. Don't buy here.

The same thing has happened to me, now they give you free samples and they don't give you cashback, it counts as a discount, they're tricking you into not giving it to you. I don't buy from them anymore

Until now the cashback was going fast. I agree with a comment below: recently, Atida counts as discount vouchers the gifts that are automatically added to the basket on large purchases. These gifts (which you have not requested) mean that you cannot collect cashback. You have to be very careful to remove them from the basket before making the payment. When complaining, the Letyshops staff makes the arrangements very quickly and deserves 5 stars, but Atida deserves 0.

The experience with the store and products is very good, however, cash back efficiency has declined for months. On the one hand, they give you a default gift item coupon in the purchase that although it is nice to receive gifts, this violates the cashback conditions so if you are not pending to remove it you will not be able to receive your cashback if it is what you are interested And on other occasions, despite reviewing it, it appeared denied for breach of conditions, when I complained they continued to maintain that I breached conditions and it was when I requested that they indicate the specific error to avoid making it again that they approved it. I personally have stopped buying on this platform because cashback works perfectly on others with the same service.