Purchases at Lightinthebox with cashback in Netherlands

I made the order according to the rules, a clean browser - no VPN, antiviruses, add-ons. Switching from let’s shop to light, adding goods to the basket and paying immediately. I have been shopping with cashback for several years, I know all the rules perfectly. And then a cashback did not appear, some were compensated, then they waited for an answer from partners. The answer was probably sent in paper form on the turtle. As a result, it turned out that a click was made on someone else's link. Who do you take me for? How can a buyer / user prove that he clicked on your link? No way! I won’t let myself be deceived anymore. In correspondence with the store, they said that the commission on my order was transferred to admitad. It is through them that letishop works.

They gave an increased cashback, but it did not appear. Recently I made a purchase in a store through another service - everything has appeared, but the rate is certainly not as huge as I had through letishops.

I regularly bought at this store, it was almost always excellent, support helped in some cases, but recently, on several orders (the same product) they sent an incorrect product, which costs half the price !!! They said they would send it back to the support call, although the delivery of the goods costs more than the difference in the goods! In short, the store has deteriorated badly - I DO NOT RECOMMEND ANYONE !!!

Disgusting store. Not only are the prices too high, but also the attitude towards customers is simply mocking. I ordered a Xiaomi laptop there once (it turned out that the configuration I needed in other stores was not available that day, otherwise I would have ordered it elsewhere). I paid $ 38 for delivery, in the terms of delivery it was written that I will receive the goods in 8-16 business days. That is, in translation into human language - this is no more than three weeks. Three weeks is a deadline. As a result, 6 (!) Weeks have passed and I have not received the goods, moreover, I still do not understand where it is. The track says: ARRIVED AT DESTINATION AIRPORT. That's for such a "wonderful" delivery Lightinthebox takes 38 bucks! Support responds to all my requests with standard unsubscribes - wait. The introduction to the letter particularly delivers: “We are pleased to inform you that your package is on the way. Please, take into account that the delivery method you selected was expedited mail service.” It is so accelerated that there is still no product, and the support says: "We apologize for the delay in your parcel during delivery. Unfortunately, your parcel was delayed due to the busy schedule of the courier company." Draw conclusions whether to contact such a store. I have generally doubts as to whether I will basically receive my package now or whether it will hang in DESTINATION AIRPORT. It’s good that I paid through PayPal, I’ll have to open a dispute there to get the money back from the scam account - Lightinthebox.

The ordered goods arrived quite quickly, the tracker is tracked all the way! LetyShops cashback listed timely! I am satisfied!

I made 2 orders, both cashbacks were lost ... Apparently, problems with accrual from the Ligthinthebox store ...

I just thought that the cashback enrollment was adjusted (it was stably displayed for some time), as the cashback started to get lost again. Only with this store there are such problems, with none of these more.

The store is not bad, but so far only problems with it. Although maybe this is due to the fact that I ordered a lot there lately. When I ordered at Girbest, there were problems there, but of a different nature. So,

1) One phone does not see a SIM card.

2) Another was with curve firmware without 4G.

3) The touchscreen is dead.

By and large, the problem is only that they do not check the phones before sending. But due to cashback rates and discounts in the store, the 3 * score is well-deserved. Those. average.

1. Technical support does not go into the heart of the matter at all, writes unsubscribes like: thanks for the order, expect 2. They use the services of a gbs broker for customs clearance, the indicated g-broker keeps parcels at customs for a month and only then writes letters to you to fill out passport data or they call and at the same time begin communication as follows: you and I have already talked, you remember. Moreover, no one called and did not write for a month. I was suggested in JUNE to pay the customs duty for the parcel that arrived at customs in APREL and has been there since then. Sorry, but May has already passed and June has begun, and in general the parcels are taken into account in the month when they left the customs, and not when they arrived. G-broker, in short 3. Yes, bonuses are now useless, you can’t buy electronics at all 4. Attention: the packages are packed in boxes that are glued with tape only along and in one layer. My parcel was neatly cut from the back, they pulled out the phone, put the empty box back in and carefully sealed it with tape so that there were no obvious signs of an autopsy, I found it only at home. Carefully inspect the parcels in the mail and weigh them in the mail!

I personally did not have any problems with the store itself. I live in the EU, so often I have to pay a tax on goods more than 22 euros. In Laite there is an option "insure against customs duties", it costs 1-2 bucks, but after paying the tax and providing the document for technical support, the spent amount is returned without any problems. Another example of the good technical support work is the story with Redmi 5 Plus, when it first appeared, they sold the Chinese version with a Vietnamese (pseudo global firmware), and after a while, Xiaomi themselves made it so that when it upgraded this Chinese phone to the global one, it would get corrupted. This is eliminated quite easily with the opening of the corus, which I did, and as compensation they gave $ 40, also without problems. They also offered to return the phone for a full refund for free. And they ship goods quickly, contrary to some opinions, so I only have a positive impression of the store.

The store is disgusting. Made 4 orders. Two orders for some reason returned to them back. The track showed that the parcels did not even leave the goods. Two months later, they unsubscribed to me that the goods were returned and if I want the money back, they will deduct the cost of sending from me, and if I want the goods back, I must pay both the previous and the new for sending. On the second premise they pleaded guilty, they said that they would return the money. two weeks later they wrote that they had not yet received the return package (although two weeks earlier they wrote that they had received). Two weeks later they returned the money to the internal account, but almost nothing can be bought from it. Conclusion: I would not advise anyone to buy in this store. Very inadequate support. Money is returned in 3 months!

Perhaps I will add one more review about support in this store)) I really do not advise contacting them, cattle are still very dissatisfied with either the service or the communication with those support or the quality of the products sent, but I must add that one phone came up normal, so 50 50 that you're lucky. Who does not risk that does not drink champagne as they say))