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Purchases at La Redoute with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 75 days
Maximum waiting time for cashback: 150 days

Минимальная сумма заказа для получения кэшбэка 2000 рублей.

 

Кэшбэк за заказы с использованием купонов может быть не начислен.

 

Сумма кэшбэка изначально рассчитывается исходя из суммы заказа без учета НДС и будет пересчитана при подтверждении.

 

За заказ через приложение магазина La Redoute кэшбэк не начисляется.

Reviews on La Redoute (150)

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17.07.2020
I bought trousers of size 58 in this store turned out to be a size larger, I decided to order one size less than 56 and came two sizes larger.
The review was translated from Russian using Google Translate. Show original Show translation
05.06.2020
Made several orders during the sale, all delivered on time, despite the quarantine. Cashback came on time (after 1.5 months) for each order.
The review was translated from Russian using Google Translate. Show original Show translation
28.04.2020

the store is excellent, I am satisfied with the purchases, but the cashback is either credited or not, how to understand it. I'm waiting for the last cashback from this store, I don't even know if it will come or, as always, it will be canceled.

The review was translated from Russian using Google Translate. Show original Show translation
28.04.2020

Good day!

Serine, we are glad that you are satisfied with the work of the store :)

The managers of the care service are ready to help with all questions with cashback. Cashback for your order is in the "Pending" status. It must be credited before 01.06.20. Time is needed for partners to process data.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.02.2020
There is only one question - well, cashback is credited for a very long time, for 1.5-2 months. And so, the store is pretty, the styles of clothes, shoes are excellent.
The review was translated from Russian using Google Translate. Show original Show translation
12.09.2019

I really like this store, I have been buying there for at least 10 years. I have not walked around the shopping center for a long time - parking, traffic jams, tow trucks and inadequate crowds. I like their quality, I do not choose consumer goods in bed, I always consider quality things, even with a higher price (and at least body movements, you leaf through the online progress catalog of the 20th and 21st centuries). for example, trousers made of genuine leather are even very decent, you can buy at a discount for 9000, while in other online about the same for 20 thousand at a discount. the magician is popular, so you need to be prepared that they put on hold or the goods are sold out, it happened with me. I always pay when receiving by card, the return is now fast to the card, through the pickpoint on Moscow time, day 4 on average. in general, the magician grows and improves. WILL START FOR Team Fly, the guys are great, they react quickly and credit the caches for all the jambs of different stores, thanks to them for that! garbage, but cashback does not appear in 9 out of 10 cases, which passes do not carry out .. have you forgotten which queues were in the USSR? - you get used to good things quickly and stop noticing changes for the better, you need to be more patient

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2019

Good day!

We are sincerely glad to cooperate with you, Natalia.
Thank you for your support and trust.

You can always contact us to resolve issues related to cashback accrual. We will do our best to help.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
24.08.2019

1) La Redoute store. I didn't like the store. Medium quality goods (4 jackets). The store's attitude towards customers is disrespectful. When I placed an order (with payment), the goods were in a warehouse in the Russian Federation, and after payment the next day, the goods were no longer available and you had to wait almost 2 months, okay ... After two or three weeks, the store canceled this purchase and returned it money. Advice: pay for goods only upon receipt! 2) KBS LetyShops. The previous team, which for some reason was "cut", I really liked. They were active and really helped, maybe that's why they recruited a new "support" team !? Now, LetyShops is NOT number one for me!

Addition / update to my previous review.
La Redoute: 3/5 (I didn't like the goods and the buying process - the attitude towards customers is unfriendly (I bought one quantity, and after 14-15 days, approximately, quietly, part of the order was canceled and the money returned);
LetyShops: 5/5 (the process was not quick, but fair!).

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2019

Good day!

Alexander, it's nice that you notice changes in the team :)
It is not shrinking, but rather growing. There are a lot of managers in the care service, because it is important for us to provide high-quality and prompt assistance to users.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
18.08.2019

I mostly buy expensive things here, the store may refuse to accrue cashback if it thinks that the automatic conditions of the promotion are too good for the client, and this is without the use of additional coupons when registering, as it happened, this is a big minus. cashback is charged too long. the order is from July 4, today is August 18, it has not yet been confirmed, I was pleased with the confirmation limit date on October 2 .. tough, .. I do not withdraw the available amount to add from three subsequent orders, but what, wait until the new year? ... I put 4, but in the end I got offended, I put a two

The review was translated from Russian using Google Translate. Show original Show translation
18.08.2019

Good day!

Natalya, partners may not transfer the commission for orders in which coupons are applied. For the convenience of users, added information on the La Redoute page.

The store needs time to process the data for each of the orders and transmit it to us. Cashback is credited to the balance within 90 days.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
31.07.2019

The store underestimates the purchase amount. I don't know what it might be connected with (VAT or something), but this was not the case with other stores.

The review was translated from Russian using Google Translate. Show original Show translation
01.08.2019

Anna, good afternoon!

Yes, that's right, initially the cashback amount is calculated based on the order amount excluding VAT, but it will be recalculated upon confirmation.

If you need help - be sure to write.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
25.06.2019

The store is good in terms of assortment, but not for cashback. 1. The personal account of the store does not reflect the fact that the order has been redeemed (they provide a link to the boxberry resource or mail) and it is almost impossible to prove that it was redeemed in a normal way if the paper receipts were not preserved (in order to make a mark on the redemption of the order, I entered into correspondence with the store: for a long time, to no avail, as a result Letishops paid a bonus). 2. Confirmation is long and (see above) it is not a fact that it is successful. Here again, my order is frozen and I don't see any prospects ...

The review was translated from Russian using Google Translate. Show original Show translation
25.06.2019

Natalia, hello!

Unfortunately, sometimes partners need more time to process order information and transfer it to us.

To speed up the process of crediting cashback, please send any confirmation of payment. Not necessarily a check. Maybe a screenshot of an email from a store that came to your email address or something else.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2019

For some reason, not all were returned. I don't know how they calculate these 2 unfortunate% there ...

The review was translated from Russian using Google Translate. Show original Show translation
21.06.2019

Hello, Elena!

According to our data, cashback is calculated at a rate of 2% of the purchase amount.

To understand in more detail, we have created an appeal on your behalf. Please answer our manager. Will wait ;)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
26.04.2019
Little by little, but the days are back! A trifle, but nice!
The review was translated from Russian using Google Translate. Show original Show translation
16.03.2019

Thanks to Nastya and the entire team for your increased attention to customers! For so many years of friendship with your team, there has never been a desire to switch to any other "cashback", because I always feel care and understanding from you. At La Redoute I order constantly, quite a few) there have never been any problems with cashback, everything was always positively resolved.

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2019

Hello, Natalia!

Thanks for your cooperation and comment.

I am very pleased that you have noted the work of our team. We are glad to do our best for users.

If you have any questions, please contact.

We wish you good shopping!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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