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Don't forget about Cashback rules and advices

Purchases at iHerb with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

To not lose your cashback please click to iHerb from LetyShops website before making any new order. Please follow the rule 1 transition - 1 order.

 

Orders may be displayed with a delay of 4 days.

 

Cashback is credited in your currency that has been selected by you while registering in LetyShops and is converted at the rate of the National Bank of your country.

 

Important! According to the terms of the iHerb store, if the cashback has not been charged, please contact the Customer Care support within 2 months after the actual purchase.

 

Cashback for the following cases is not credited:

  1. Orders made with referral codes. The referral codes consist of 3 letters and 3-4 digits. For example: WVH436.
  2. Orders paid for with bonuses. If the order is paid for with bonuses partially, then cashback will be credited for the purchase amount excluding bonuses.
  3. Orders made in the iHerb mobile app (Android or iOS).

Reviews on iHerb (572)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
30.10.2019

I wrote a review earlier that the cashback was not credited. I contacted in parallel with the support service, everything was fixed, the money was returned. Thank you

The review was translated from Russian using Google Translate. Show original Show translation
30.10.2019

Solomiya, good afternoon!

Glad we could help :)
Help will be needed - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.10.2019

Recently, for some reason, iHerb does not automatically calculate cashback after ordering. Thanks to the support service - in my case, the last three orders resolved the issue promptly and positively in each case!

The review was translated from Russian using Google Translate. Show original Show translation
24.10.2019

Dmitry, good afternoon!

We were happy to help :)
We hope that there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.10.2019

finally saved up and immediately withdrawn to the card, the money was transferred within 24 hours, thanks

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

I read the reviews and decided not to even try to use your service. Good luck.

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Good afternoon!

We do not recommend focusing only on reviews, since each situation has its own prehistory.

We will be glad if you try to make purchases with a cashback in this store.
If you have additional questions - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2019

Hello. No cashback at all !!! Left a lot of requests and screenshots of orders with iherb? Support is not responding for a week already.

The review was translated from Russian using Google Translate. Show original Show translation
16.10.2019

Hello, hello!

Excuse me, please, what made you wait.
Most recently, the manager responded to calls. He will do everything possible to understand the reason for non-accrual and help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2019

Many times I made orders for Iherb and always received cashback. And the last time everything was fine: ordered, paid, cashback accrued. But in the end, he hung in the waiting status for several weeks and I received a message that he was rejected (order number 951589841). In this case, the order is paid and delivered, the return was not issued. My request for clarification to the support service has been weighing for five days, silence ... I decided to write here already, they might notice)) And three stars is not the iHerb store, this is the work of LetyShops.

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2019

good day, Elena!

Please excuse me for waiting for an answer.
Due to the large number of calls, the care service managers do not have time to respond quite quickly. We are working to help our customers as quickly as possible. Believe me, not a single appeal will be left without attention.

PS Your reply has already been answered;) Thank you for your understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.10.2019
Super app !!! Cashback has been waiting for a long time, I contacted support. They answered immediately and credited cashback. Thank you so much!
The review was translated from Russian using Google Translate. Show original Show translation
01.10.2019

With this store, cash back does not work, everything is right, but the story is one.

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Hello!

Cashback on order in the iHerb store is fixed in our system.

To look into the situation in more detail, we created a contact service of concern. You can write to the manager through the mail or the section of the personal cabinet "Help". We'll wait.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
30.09.2019

Made an order with iherb. It was a test. Everything slows down. As a result, in vain I made an order through the lety application, because no cashback was accrued. And it doesn’t even hang in the “processing” section

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Good afternoon!

To understand the situation and help, we created an appeal to the care service. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".
We are waiting for your message :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.09.2019

Hello! I repeatedly make orders for iHerb, cashbacks are read out for a long time and then after contacting support. This situation is not entirely convenient for the client. The last time I placed an order on September 19, 2019, the cashback did not appear. I wrote to the support service, promised to answer, but did not, ,,,,,, and maybe did not have time. Unpleasant.

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2019

Good afternoon!

Partners need time to process and transmit information. The average waiting time is 45 days. Cashback can be confirmed both earlier and a little later.

Please excuse me for waiting for an answer. We see that the manager has already sent a request to partners to find out the reasons for losing the cashback. And so you do not wait, the bonus is credited to the balance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.09.2019

There are no complaints about iHerb. But to lety there. To open a page of a site in your application is a so-so idea. Everything hangs terribly, the search works every other time. As a result, you spend a lot of time on ordering. For the sake of 100 rubles ?! Thanks will manage.

The review was translated from Russian using Google Translate. Show original Show translation
25.09.2019

Good afternoon!

Elena, we understand that making purchases in the iHerb application is much more convenient, but in this case, cashback is not charged. These are the conditions for cooperation with partners. We recommend opening the mobile version of the store’s site when switching from our application.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.09.2019

When I bought, a bonus of 5.5 was displayed, as a result, they were credited as 2.75, while the site also decreased. Churovskaya mathematics.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2019

Vyacheslav, hello!

Checked the information. The last rate hike was a few months ago. Also, there were no lety codes in the account that increased the cashback rate.

To understand your question, I created an appeal to the care service. Please respond to the appeal. We wait :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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