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Don't forget about Cashback rules and advices

Purchases at Hotels.com with cashback in Netherlands

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Уважаемые пользователи!
Обращаем  ваше внимание, что средний срок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.

Кэшбэк за бронирования в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.

Сумма кэшбэка может изначально отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется:

- при оплате эксклюзивными ваучерами;

- за оплаченный заказ с использованием купонов, промокодов.

Reviews on Hotels.com (36)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
21.09.2019

I booked through Hotels in November and December 2018, and the cashback only this week was confirmed to me. Not even a year has passed :)))

The review was translated from Russian using Google Translate. Show original Show translation
22.09.2019

Good afternoon!

Olga, the cashback for reservations at Hotels.com is credited to the balance on average 60 days after leaving the hotel. For the convenience of users, they published information on the service page.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.09.2019

Awful service! Only Dmitry from technical support helps me out, who reassures me and tries to solve something, apparently hotels.com really do not want to give my cashback in the amount of 7,086.40 rubles! So that I once again in my life there booked a room, pf, figurines to them. And so, 2 months have already passed, there is no result, we are waiting for what letyshops support will do and we hope for the best result :-)

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good afternoon!

George, have not yet received a commission and confirmation of booking from partners. To resolve the issue, they have already submitted a request to them. The manager keeps the situation under control in circulation.

We are waiting together :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2019

I will join in one star. Several times I checked whether the extension is active. Everything was fine. Cashback not accrued. Thanks to the support, as always on top. Part of the cashback is compensated.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2019

Good day!

Did not receive order information :(
Perhaps there was a violation of the purchase algorithm or the data was not transmitted. We hope that no more such situations will arise and cashback will be credited automatically to the balance. Our recommendations will help in this: https://letyshops.com/shopping-rules .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

cashback did not confirm, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good day!

Unfortunately, we did not receive the information and the commission for the reservation you made. Several factors could have affected this, including:
- The work of third-party browser extensions;
- the use of promotional codes / coupons from other sites;
- Transition during booking to other pages.

We hope that more of these situations will not happen and cashback for subsequent orders will be recorded in your account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2019
After 2.5 months everything came.
The review was translated from Russian using Google Translate. Show original Show translation
31.05.2019

Transitions and purchases are not recorded! The festive double promotional code disappeared.

The review was translated from Russian using Google Translate. Show original Show translation
16.08.2019

Good day!

Peter, information about transitions to the Hotels.com service is recorded in our system. Information can be checked in your account, section "Orders and finances", "My transitions".

To find out the reason for the loss of cashback, we submitted a request to partners. And so you do not wait, cashback is already credited to the balance :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.05.2019
I often use this store and the result is satisfied. Yes, the waiting period for the accrual of a cash back is quite large, but it is always charged in full. Letyshops always have great support. I want to note in separate words of gratitude to Letyshops for charging the cash back to her husband for booking a hotel in the Maldives on Hotels.com as part of the "Cash back rate has been increased 10 times". Honestly, we still thought of disowning such a large amount to be returned (which is more than 100 thousand rubles), but everything was credited in the specified period. Thanks for the decency! Unfortunately, they didn’t give an opportunity to take full advantage of the action - in fact they significantly reduced the promotional code’s validity (it acted just a few hours), it’s very disappointing and the rationale for terminating стали the code was used for commercial purposes ’- that’s your task to block such cases and to prove these facts, and so suffered and ordinary users of your site. Well, in general - thank you for having such a site on the Russian Internet.
The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019
Cashback nevertheless came, although 4.5 months had passed, no additional gestures were required.
The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Not credited cashback. Letishops gave themselves 800 r, and should have come 1500.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Hello!

Thanks for the comment.

We sent a request to partners to find out the reason for losing cashback. Unfortunately, there is no answer yet. Accrued the maximum amount of cashback from the company's funds to support you. We hope to receive confirmation from partners in the near future to return the balance of cashback. As soon as there is news, the care manager will contact you.

Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.02.2019
Cashback from Hotels is always credited with some problems. But, I pay tribute to Letishopsu - is charged. And 3 stars for the fact that if you had no problems with Hotels - there will be a matter of time. This is not a cashback, but the difference in the level of support in the United States and the Russian Federation. Example: if you booked at Hotels, and the hotel says "you need to pay extra" - Hotels will spread hands.
The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Unfortunately, I have to join those who put one star for this type of cashback.
1. Not all cashbacks are registered.
2. Those that are registered - pending from the end of October. This, by the way, is 90 days. Why do you write about 45-60, if this is not true?
3. Ticket created, the response time is good, they requested a screenshot of the lux in hotels, then they did not move.
Dear, debug the procedure of interaction with the counterparty, or exclude it from partners. Why should I, as a user, spend my time communicating with customer support? And not only me, all the complaints are the same. Draw conclusions, otherwise people will simply run away, services with buns are enough.

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Leonid, good afternoon!

Thanks for your feedback.

It is important for us to analyze the situation of losing cashback. If the reward is not fixed on the Orders and Finances tab, the care manager will do her best to help. You can inform about the order in an open message on the "Help" tab.

For each service or store there is a specific procedure for depositing cashback. With time confirmation and other conditions can be found in the description of the store on our website. For Hotels.com, the average waiting time is 45 days from the date of the actual departure from the hotel. The maximum period was not granted, so the cashback can be confirmed both earlier and a little later than the average time. We expect information and rewards from partners with you. Perhaps they took a little more time to process the data.

There will be additional questions - write. Always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2019

Month, how should cashback be available for withdrawal, and things are still there (((

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2019

Hello Maria!

Thanks for the comment.

We understand how long you are waiting for the cashback for booking. Unfortunately, so far we have not received confirmation from partners. Therefore passed a second request. We hope that the issue will be resolved soon. Our manager will report the results in open request. Sorry for the inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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